Santus Dike
@dsantus
Results-driven customer service and administrative professional with 4+ years experience.
What I'm looking for
I am a results-driven customer service and administrative professional with over four years of experience in providing exceptional support and ensuring seamless operations. My career has been marked by a commitment to driving business growth through effective customer relations and meticulous task management. I thrive in dynamic environments where I can apply my skills in email management, calendar organization, and data entry to enhance productivity and deliver outstanding customer experiences.
In my current role as an Office Administrator at ENSERV/BGP-CNPC Joint Venture, I leverage my advanced administrative and analytical skills to oversee day-to-day organizational activities. I have successfully managed office itineraries, prepared detailed documents, and ensured accurate tracking of materials and equipment. My previous experience as an Administrative Assistant at Ello’s Development and Investment Ltd allowed me to enhance my organizational skills while increasing social media engagement by 50% through strategic content creation.
Throughout my career, I have consistently demonstrated exceptional interpersonal skills and a strong ability to multitask. I am passionate about fostering positive customer experiences and am always eager to learn and grow within my field. I believe that my dedication and proactive approach make me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Office Administrator
Enserv/BGP-CNPC Joint Venture
Mar 2024 - Present (1 year 5 months)
Applied advanced administrative and analytical skills in overseeing day-to-day organizational activities. Provided administrative support to the operations team, including data entry, document preparation, and general office tasks.
Administrative Assistant
Ello’s Development and Investment Ltd
Feb 2023 - Present (2 years 6 months)
Provided administrative support to the real estate team, ensuring seamless day-to-day operations. Managed email correspondence, scheduling, and data entry with high accuracy and attention to detail.
Customer Service
Zoe International Hotel and Suites
Jan 2019 - Present (6 years 7 months)
Provided exceptional customer service to hotel guests, ensuring a positive experience from check-in to check-out. Managed check-in and check-out processes, ensuring timely and efficient service.
Intern
Department of Petroleum Resources
May 2015 - Present (10 years 3 months)
Supported the HSE Department in reviewing and analyzing environmental reports, including Environmental Impact Assessment (EIA) reports and Environmental Evaluation reports. Assisted in administrative tasks, maintaining organized records, and ensuring efficient office operations.
Education
Degrees, certifications, and relevant coursework
Imo State University
BSc, Geography and Environmental Management
Studied Geography and Environmental Management at Imo State University. Gained knowledge in environmental regulations and best practices.
Availability
Location
Authorized to work in
Job categories
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