Open to opportunities

alice chege

@alicechege

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Experienced digital marketer with a focus on successful campaigns.

Kenya

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What I'm looking for

I am looking for a dynamic role that fosters creativity and growth.

I am an experienced and results-driven digital marketer with extensive expertise in building, maintaining, and running successful digital marketing campaigns. My broad marketing knowledge, coupled with a focused campaign approach, has allowed me to create and implement client-centered campaigns aimed at improving brand awareness and presence.

Throughout my career, I have adeptly managed digital marketing teams, ensuring we exceed our digital marketing goals. My experience includes overseeing sales, marketing, and business development initiatives, where I effectively acted as a liaison between marketing and sales teams, driving data-driven marketing strategies that resulted in significant company advancements.

Experience

Work history, roles, and key accomplishments

Current

Content Creator and Graphic Designer

Current

Devices Technology Store

Jan 2024 - Present (1 year 5 months)

Responsible for assessing competing websites and developing unique content for the website and social media to enhance brand awareness. Managed customer inquiries and created graphics for marketing purposes.

Content Creation Graphic Design Customer Service SEO Social Media Management Time Management Adobe Creative Suite Problem Solving

Customer Care Executive

Millennium Work Depot

Mar 2023 - Jan 2024 (10 months)

Tracked and analyzed data on digital marketing campaign performance. Handled all customer interactions, alleviating executive overload and maintaining social media calendars.

Customer Service Data Analysis Teamwork Communication Skills Digital Marketing Social Media Management Microsoft Office Time Management

Marketing Assistance / Digital Marketer

Newmatic Appliances Kenya

Aug 2020 - May 2021 (9 months)

Analyzed past marketing initiatives and revamped the company's marketing efforts. Created content for social media and the website, and managed branding projects.

Digital Marketing Content Creation Project Management SEO Social Media Management Data Analysis Media Buying

Digital Marketer

Vituzo Supplies Limited

Oct 2017 - Jan 2019 (1 year 3 months)

Tracked and reported data on digital marketing campaign performance. Created compelling social media content and managed customer inquiries.

Digital Marketing Social Media Management Customer Service Data Reporting SEO Email Marketing Sales Communication Skills

Internet Marketer / Social Media Manager

Bestcare Manpower Services

Apr 2017 - Jun 2017 (2 months)

Assisted in managing client presence on various social media platforms and promoted the business through community outreach.

Social Media Management Marketing Customer Engagement Content Creation Communication Skills Teamwork

Website Manager and Customer Care Representative

Avechi Kenya

Jul 2015 - Oct 2016 (1 year 3 months)

Successfully restructured the website and managed all social media sites, significantly increasing viewership and customer satisfaction.

Customer Satisfaction Social Media Graphic Design Team Collaboration Content Management Communication Skills

Education

Degrees, certifications, and relevant coursework

Google Skill Shop

Certification, Digital Marketing

2023 - 2023

Completed Google Display Ads Certification, gaining knowledge in creating effective display advertising campaigns.

Google Skill Shop

Certification, Digital Marketing

2023 - 2023

Completed Google Search Ads Certification, focusing on the strategies and techniques for effective search advertising.

Nairobi Institute of Business Studies

Diploma, Information Communication Technology

2013 - 2015

Grade: PASS

Completed a Diploma in Information Communication Technology, focusing on the principles and practices of information technology and communication systems.

Diverse ICT College

Certificate, Computer Packages

2012 - 2012

Earned a Certificate in Computer Packages, covering essential software applications including MS Word, MS Excel, MS Access, MS PowerPoint, and Internet usage.

Nyonjoro High School

High School Diploma, General Education

2008 - 2011

Grade: C+

Completed a four-year course with a KCSE certificate, achieving a C+ grade, which included various subjects emphasizing academic and personal development.