Alex Winter
@alexwinter
Lifecycle and retention marketing leader driving repeat purchase and reducing churn through email and SMS.
What I'm looking for
I am a lifecycle and retention marketing leader with five years of hands-on experience owning email and SMS strategy for DTC brands, building scalable programs that increase retention, repeat purchase, and engagement.
At Mack Weldon I led lifecycle engine ownership, designed segmentation frameworks, executed a structured testing roadmap that cut annual costs by ~$30K and led program transitions that delivered over $250K in annual savings. I manage cross-functional launches, train offshore execution teams, and optimize automated flows across welcome, replenishment, loyalty, and post-purchase journeys.
I bring an operational mindset, strong analytics and reporting experience, and a track record of turning customer insights into measurable business impact using tools like Klaviyo, Attentive, Shopify, and Looker.
Experience
Work history, roles, and key accomplishments
Senior Marketing Associate
Mack Weldon
Mar 2024 - Present (1 year 10 months)
Owned lifecycle marketing across email and SMS, defined segmentation frameworks and testing roadmaps that cut annual costs by ~$30K and led program transitions yielding $250K+ in annual savings.
Marketing Associate
Mack Weldon
Feb 2022 - Mar 2024 (2 years 1 month)
Executed end-to-end lifecycle campaigns and built 20+ automated flows (welcome, replenishment, loyalty, post-purchase), drove testing and reporting that informed retention strategy and earned promotion.
Email Marketing Specialist
Jomashop
Apr 2021 - Feb 2022 (10 months)
Executed email and SMS campaigns to a 3M+ subscriber base, improved engagement through testing, managed campaign operations and reporting, and produced content supporting SEO and merchandising.
Education
Degrees, certifications, and relevant coursework
Queens College, City University of New York
Bachelor of Arts, Media Studies
Grade: 4.0
Completed a Bachelor of Arts in Media Studies with a minor in Honors Business & Liberal Arts, graduating with a 4.0 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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