Alex User
@alexuser34
AI automation and RevOps leader who turns BD workflows into revenue gains.
ZimbabweWhat I'm looking for
I turn manual chaos into automated revenue machines. Over 14 years, I’ve built and scaled commercial operations across fintech, Web3, SaaS, and high-risk verticals—then automated them end-to-end with AI.
At CLS Global, I’m currently the Head of AI Automation, where I architected 45+ production AI workflows that eliminate 2,400+ manual hours per month. I focus on the full revenue model—sales cycle, unit economics, and process design—so every automation improves results, not just efficiency.
I’ve led major pipeline and onboarding outcomes: an AI lead scoring and enrichment pipeline that increased qualified lead conversion by 67% and shortened deal cycles from 28 to 11 days, plus an autonomous onboarding system that reduced onboarding from 5 days to 6 hours.
I also build for scale and adoption. I implemented a HubSpot + n8n + Airtable RevOps backbone, trained and upskilled a team of 8 (6 now building independently), and supported expansion from 50 to 80+ enterprise clients—while personally closing $4.2M+ in annual revenue and building a network of 3,800+ decision-makers.
Experience
Work history, roles, and key accomplishments
Head of AI Automation
CLS Global
Jan 2025 - Present (1 year 5 months)
Designed and deployed 45+ production AI workflows, eliminating 2,400+ manual hours per month and enabling BD output to scale by 40% from 50 to 80+ enterprise clients. Built an AI lead scoring and enrichment pipeline (+67% qualified conversion, 28 to 11-day deal cycles), onboard automation (5 days to 6 hours), and competitive intel automation that improved contested-deal win rate by 23%.
Senior Business Development Manager
CLS Global
Jan 2022 - Jan 2025 (3 years)
Closed 50+ enterprise clients and generated $4.2M+ in personal annual revenue, ranking #1 among BD reps for 4 consecutive quarters. Facilitated 20+ exchange listings and secured 7 launchpad partnerships, then prototyped the first 8 automation workflows in Q3 2024 to earn a mandate to build the automation function.
Senior Sales Manager
Tochka Bank
Jan 2018 - Jan 2022 (4 years)
Led SMB digital banking sales at Tochka Bank (2018–2022), managing customer relationships and sales execution across the business development lifecycle.
Sales Manager
Double Digital Agency
Jan 2015 - Jan 2018 (3 years)
Managed sales activities at Double Digital Agency (2015–2018), driving business development efforts to support revenue growth.
Sales Representative
MTS Retail
Jan 2012 - Jan 2015 (3 years)
Worked as a sales representative at MTS Retail (2012–2015), supporting customer acquisition and sales execution.
Education
Degrees, certifications, and relevant coursework
Ural Federal University
Master’s Degree in Business Administration and Commerce, Business Administration and Commerce
Earned a master’s degree in Business Administration and Commerce at Ural Federal University in 2016.
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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