I’m looking for a role where I can continue to grow professionally, contribute meaningfully to the team, and take on challenges that help me develop my skills. I value a positive work environment, opportunities for learning, and a company whose goals and culture align with my values. I’m especially interested in work where I can make an impact and collaborate with motivated people.
AK
Open to opportunities
Alex Kyalo
@alexkyalo1
Senior IT Specialist delivering secure enterprise EDMS, cloud, and cybersecurity solutions with 8+ years of implementation success.
KenyaWhat I'm looking for
I’m a Senior IT Specialist with 8+ years of experience delivering enterprise IT solutions across EDMS, cloud infrastructure, cybersecurity, systems administration, and software development. I’m trusted for requirements analysis, system implementation, and ensuring secure, scalable, reliable IT environments.
Most recently, as a PRESALES EXECUTIVE – EDMS at The CopyCat Group, I provide technical pre-sales support for DocuWare and Therefore. I prepare technical proposals and solution documentation, handle escalations, and have supported successful closure and implementation of DocuWare EDMS at Texas Cancer Centre and MayFair Insurance Company Ltd.
Earlier at MFI Document Solutions Limited, I led requirements gathering, installation/configuration, customization, and user/admin training of Doc-IT EDMS, including post-implementation support (remote and on-site). I also built and maintained systems as a System Analyst & Software Developer—developing and deploying the Ipen Bancassurance System, managing company servers/networks and Active Directory—while integrating Safaricom M-Pesa APIs for secure payment processing.
Experience
Work history, roles, and key accomplishments
TG
Presales Executive (EDMS)
The CopyCat Group
Jan 2025 - Sep 2025 (8 months)
Provided technical pre-sales support for EDMS solutions (DocuWare & Therefore) by aligning proposals to client requirements, and prepared technical proposals and documentation. Supported account coverage, handled customer queries and escalations, and helped close DocuWare EDMS implementations for Texas Cancer Centre and MayFair Insurance Company Ltd.
ML
EDMS Technical Service Officer
MFI Document Solutions Limited
Aug 2019 - Jun 2024 (4 years 10 months)
Led generation, requirements gathering, installation and configuration, customization, and user/admin training for Doc-IT EDMS. Delivered post-implementation support and managed large-scale EDMS and digitization projects for organizations including Ministry of Lands, PSASB, Britam, Jubilee Insurance, and Nairobi Hospital.
PL
System Analyst & Software Developer
Pensoft Systems Ltd
May 2015 - Jul 2018 (3 years 2 months)
Analyzed, designed, developed, tested, and deployed the Ipen Bancassurance System for banks and other clients. Managed client server installations and configuration, supported users remotely and on-site, and administered company servers, networks, and Active Directory while contributing to product development and mentoring.
DL
Software Developer (Part-Time)
Doctor’s Online Ltd
Mar 2016 - May 2016 (2 months)
Developed the RICO Gaming application and integrated Safaricom M-Pesa APIs to enable secure payment processing. Delivered functionality aligned to integration requirements and ensured working payment flows for the application.
PL
IT Intern
Pensoft Systems Ltd
Jan 2014 - Apr 2014 (3 months)
Provided IT support and end-user training, including server and network administration tasks. Assisted with setup and maintenance of company IT infrastructure.
Education
Degrees, certifications, and relevant coursework
Meru University of Agriculture and Technology
Bachelor of Science, Computer Science
2011 - 2015
Earned a Bachelor of Science in Computer Science from Meru University of Agriculture and Technology (May 2011–April 2015).
KS
Kaumoni Boys High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2006 - 2009
Completed Kenya Certificate of Secondary Education (KCSE) at Kaumoni Boys High School (Jan 2006–Dec 2009).
KS
Kilala A.I.C Primary School
Kenya Certificate of Primary Education (KCPE), Primary Education
1997 - 2005
Completed Kenya Certificate of Primary Education (KCPE) at Kilala A.I.C Primary School (Jan 1997–Dec 2005).
Availability
Open to opportunities
Location
KenyaAuthorized to work in
Portfolio
mesno.smartec.co.keSalary expectations
80k-120k USD
Job categories
Skills
Enterprise SystemsEDMDocuwareThereforeDoc IT EDMSRequirements AnalysisSystem Implementationserver managementNetwork Managementclient supportPost Implementation ProgramsUser TrainingTechnical Pre SalesDocumentation Des SolutionsProposal DevelopmentCloud Services (E.G. AWSCloud ServicesAzure Active DirectoryActive DirectoryTCP IPVPNFirewallsNetwork SecurityDatabase ManagementPythonJavaScriptC#PHPNode.Js DevelopmentLaravelTypeScriptLinuxWindows ServerSafaricom M Pesa API IntegrationISO 27001ITILGmailGoogle Cloud PlatformJanJavaMicrosoft AzureMySQLRemoteSQLSalesforceWindowsNodeJS
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