Alexius Evers
@alexiusevers
Innovative Financial and Customer Service Representative skilled in marketing strategies.
What I'm looking for
I am an innovative Financial and Customer Service Representative with a proven track record in creating and implementing effective marketing strategies that enhance profit channels. My experience spans various roles where I have demonstrated my ability to accurately verify data sets and troubleshoot problems quickly, always prioritizing the needs and wants of clients and teams.
Throughout my career, I have successfully facilitated communication between clients and providers, showcasing my proficiency in account management and customer service. My adaptability shines through in my technical support roles, where I resolved diverse issues across multiple systems, contributing to significant business growth and customer satisfaction.
With a strong educational background in Business Administration and Marketing Management, I am committed to continuous improvement and skill development. I thrive in environments that challenge me to optimize organizational systems and enhance client satisfaction, and I am eager to bring my expertise to a dynamic team.
Experience
Work history, roles, and key accomplishments
Portrait Artist
The Portrait Artist LLC.
Jan 2019 - Present (6 years 6 months)
Created individual or group/family portraits for diverse clientele. Designed sets and props for various church and school-based organizations, including Prepare Her Now and the STEM Summer Camp for Girls.
Customer Service/Technical Support Representative
Omni Interactions Inc.
Nov 2020 - Present (4 years 8 months)
Successfully facilitated communication between clients and providers, demonstrating proficiency in verifying information, managing plan details, addressing account activity, overseeing card replacements, and efficiently filing Out-of-Network claims. Resolved diverse technical issues across multiple systems and applications for customers and end-users spanning various time zones, showcasing adaptab
Accounts Manager
Buddy’s Home Furnishings
Mar 2020 - Present (5 years 4 months)
Demonstrated proficiency in addressing accounting, billing, and service delivery issues, significantly contributing to maintaining and enhancing client satisfaction. Managed resources and assets for department activities, ensuring compliance with industry standards and government regulations through effective sales and stock management.
Customer Service/Technical Support Representative
Omni Interactions Inc.
Dec 2019 - Present (5 years 7 months)
Applied expertise in assisting customers with preparing federal and state income tax returns, covering individuals, businesses, trusts, estates, and nonprofits. Engaged with customers through inbound and outbound calls, introducing them to products and services, thereby contributing to business growth and customer satisfaction.
Customer Rep. /Manager
Aaron’s Inc.
Dec 2018 - Present (6 years 7 months)
Managed resources and assets for department activities, ensuring compliance with industry standards and government regulations through effective sales and stock management. Maintained consistent visual and merchandise presentations within their area of responsibility per company standards manuals.
Customer Service & Marketing Coordinator
Mike Bruno’s Northshore Harley Davidson
Oct 2018 - Present (6 years 9 months)
Cultivated strong relationships with the field operations team, supporting business development opportunities and improving service. Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping, showcasing efficiency and attention to detail.
Internet & Marketing Appointment Setter
Camping World
Jun 2018 - Present (7 years 1 month)
Assisted internal staff with clerical and administrative needs, maximizing efficiency and team productivity. Managed inbound and outbound calls, scheduling and confirming appointments with the sales team, contributing to successful product and service promotions.
Office Manager
Gulf Coast United Cab, LLC.
Sep 2017 - Present (7 years 10 months)
Controlled resources and assets for department activities, ensuring compliance with industry standards and government regulations. Evaluated employee performance and conveyed constructive feedback, actively contributing to skill improvement.
Internet Sales Manager/ Sales Rep.
Pat Peck Kia
Jan 2017 - Present (8 years 6 months)
Enhanced profitability by developing pipelines through effective marketing and sales strategies. Identified and resolved complex issues using advanced analytical and troubleshooting strategies.
Education
Degrees, certifications, and relevant coursework
Mississippi State University
B.S., Business Administration & Marketing Management
2021 -
Grade: 3.6 GPA
Developed persuasive verbal and written communication skills in Business Communications. Explored the decision-making process and factors influencing consumer behavior. Studied shipments, trade, imports, and exports in International Logistics.
Mississippi Gulf Coast Comm College
A.S, Business Management and Marketing- General
2012 - 2021
Grade: 3.5 GPA
Activities and societies: Journalist and Writers Society (J.A.W.S. Club) - Webmaster: Developed digital media, media sales, and social media marketing skills.
Proficient in entering transactions, posting to ledgers, preparing financial statements, adjustments, and closing entries in Accounting I & Accounting II. Acquired skills in data analytics through Business Statistic Methods. Developed public speaking skills in Fundamentals of Public Speaking.
Tech stack
Software and tools used professionally
Facebook Ads
Twitter Ads
Tableau
Metabase
Google Cloud Platform
GitHub
Salesforce
Salesforce Sales Cloud
Google Docs
Gmail
Google Drive
Google Fonts
Adobe Fonts
Google Analytics
Facebook Pixel
Adobe Photoshop
Slack
Blogger
JavaScript
Python
HTML5
Java
Google Maps
Google Workspace
Asana
Google reCaptcha
Ansible
Google Sheets
Microsoft Excel
Azure SQL Database
GitHub Pages
TypeScript
Discord
Zoom
SlackTextViewController
Lingvanex for Slack
QuickBooks
Adobe Illustrator
LinkedIn Sales Navigator
Google Ads
LinkedIn Ads
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Alexius?
You can contact Alexius and 90k+ other talented remote workers on Himalayas.
Message AlexiusFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
