Alexius EversAE
Open to opportunities

Alexius Evers

@alexiusevers

Innovative Financial and Customer Service Representative skilled in marketing strategies.

United States
Message

What I'm looking for

I am looking for a role that fosters growth, values teamwork, and allows me to leverage my customer service and marketing skills.

I am an innovative Financial and Customer Service Representative with a proven track record in creating and implementing effective marketing strategies that enhance profit channels. My experience spans various roles where I have demonstrated my ability to accurately verify data sets and troubleshoot problems quickly, always prioritizing the needs and wants of clients and teams.

Throughout my career, I have successfully facilitated communication between clients and providers, showcasing my proficiency in account management and customer service. My adaptability shines through in my technical support roles, where I resolved diverse issues across multiple systems, contributing to significant business growth and customer satisfaction.

With a strong educational background in Business Administration and Marketing Management, I am committed to continuous improvement and skill development. I thrive in environments that challenge me to optimize organizational systems and enhance client satisfaction, and I am eager to bring my expertise to a dynamic team.

Experience

Work history, roles, and key accomplishments

OI

Customer Service/Technical Support Representative

Omni Interactions Inc.

Nov 2020 - Present (4 years 8 months)

Successfully facilitated communication between clients and providers, demonstrating proficiency in verifying information, managing plan details, addressing account activity, overseeing card replacements, and efficiently filing Out-of-Network claims. Resolved diverse technical issues across multiple systems and applications for customers and end-users spanning various time zones, showcasing adaptab

BF

Accounts Manager

Buddy’s Home Furnishings

Mar 2020 - Present (5 years 4 months)

Demonstrated proficiency in addressing accounting, billing, and service delivery issues, significantly contributing to maintaining and enhancing client satisfaction. Managed resources and assets for department activities, ensuring compliance with industry standards and government regulations through effective sales and stock management.

OI

Customer Service/Technical Support Representative

Omni Interactions Inc.

Dec 2019 - Present (5 years 7 months)

Applied expertise in assisting customers with preparing federal and state income tax returns, covering individuals, businesses, trusts, estates, and nonprofits. Engaged with customers through inbound and outbound calls, introducing them to products and services, thereby contributing to business growth and customer satisfaction.

AI

Customer Rep. /Manager

Aaron’s Inc.

Dec 2018 - Present (6 years 7 months)

Managed resources and assets for department activities, ensuring compliance with industry standards and government regulations through effective sales and stock management. Maintained consistent visual and merchandise presentations within their area of responsibility per company standards manuals.

MD

Customer Service & Marketing Coordinator

Mike Bruno’s Northshore Harley Davidson

Oct 2018 - Present (6 years 9 months)

Cultivated strong relationships with the field operations team, supporting business development opportunities and improving service. Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping, showcasing efficiency and attention to detail.

CW

Internet & Marketing Appointment Setter

Camping World

Jun 2018 - Present (7 years 1 month)

Assisted internal staff with clerical and administrative needs, maximizing efficiency and team productivity. Managed inbound and outbound calls, scheduling and confirming appointments with the sales team, contributing to successful product and service promotions.

GL

Office Manager

Gulf Coast United Cab, LLC.

Sep 2017 - Present (7 years 10 months)

Controlled resources and assets for department activities, ensuring compliance with industry standards and government regulations. Evaluated employee performance and conveyed constructive feedback, actively contributing to skill improvement.

Education

Degrees, certifications, and relevant coursework

Mississippi State University logoMU

Mississippi State University

B.S., Business Administration & Marketing Management

2021 -

Grade: 3.6 GPA

Developed persuasive verbal and written communication skills in Business Communications. Explored the decision-making process and factors influencing consumer behavior. Studied shipments, trade, imports, and exports in International Logistics.

Mississippi Gulf Coast Comm College logoMC

Mississippi Gulf Coast Comm College

A.S, Business Management and Marketing- General

2012 - 2021

Grade: 3.5 GPA

Activities and societies: Journalist and Writers Society (J.A.W.S. Club) - Webmaster: Developed digital media, media sales, and social media marketing skills.

Proficient in entering transactions, posting to ledgers, preparing financial statements, adjustments, and closing entries in Accounting I & Accounting II. Acquired skills in data analytics through Business Statistic Methods. Developed public speaking skills in Fundamentals of Public Speaking.

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