Open to opportunities

Alexis Jacy Bicalan

@alexisjacybicalan

Detail-oriented virtual assistant and administrative professional streamlining operations, records, and client coordination.

Philippines

Message

What I'm looking for

I’m looking for a role where I can manage schedules, keep accurate records, coordinate customers and logistics, and improve daily operations with organized, responsive support.

I’m an administration and virtual assistant professional focused on keeping day-to-day operations smooth through organized support, accurate documentation, and reliable coordination. I bring experience managing schedules, maintaining records, handling customer inquiries, processing orders, and coordinating delivery logistics to keep work flowing efficiently.

In addition, I’ve led on-site operations as an Operations Manager, enforcing safety and compliance standards while acting as the primary liaison to ensure seamless service delivery. With strengths in social media managing, graphic design with Canva, Search Engine Optimization, and virtual classroom management from teaching experience, I aim to deliver responsive, high-quality support that improves productivity and team coordination.

Experience

Work history, roles, and key accomplishments

Current

Sales Agent

Current

Irfan Japan Surplus Car

Oct 2025 - Present (9 months)

Specialize in finding Japan surplus automotive and construction machinery solutions for clients, managing transactions from inquiry through closing. Bridge client needs with available inventory to support smooth end-to-end sales coordination.

B2B Sales Automotive Sales Sales Pipeline Management Transaction Coordination Logistics Coordination Negotiation

Operations Manager

Platinum Group Metals Corp

Jan 2025 - Apr 2025 (3 months)

Led on-site operations for Consesa Trucking Services at the PGMC Cagdianao Nickel Project, aligning activities to client production schedules and safety standards. Served as primary liaison to PGMC management, enforced MOSH and ISO-based compliance, and optimized daily deployment and equipment maintenance for project KPIs.

Resource Allocation KPIs Operational Management Safety Compliance (MOSH)Environmental Regulations ISO Standards

Human Resources Assistant

Performance Builders and Developers Corporation

Jan 2024 - Jan 2025 (1 year)

Managed administrative HR-related support for trucking and quarrying operations, including customer inquiries, order processing, and delivery scheduling. Maintained inventory records and coordinated communication between drivers and operations teams to support efficient sand and gravel deliveries.

Administrative Support Order Processing Driver Operations Coordination

Secretary

Pokito Car Trading

Jul 2021 - Aug 2024 (3 years 1 month)

Provided administrative support for a surplus cars business, handling customer inquiries and processing sales orders. Maintained inventory records and coordinated logistics and import documentation to improve operational efficiency.

Administrative Support Customer Service Sales Orders Inventory Management Vehicle Import Documentation Logistics Coordination Record keeping

English Second Language Teacher

Cambly

Mar 2020 - Apr 2021 (1 year 1 month)

Delivered personalized one-on-one English instruction to international learners, adapting teaching strategies for native Chinese and German speakers. Created visually engaging learning aids using digital design and maintained consistent virtual classroom management for retention and positive feedback.

ESL Tutoring Lesson planning Cross Cultural Communication Patient Coaching

Education

Degrees, certifications, and relevant coursework

Technical Education and Skills Development Authority (TESDA)

NCII (Caregiving Elderly) / Certified Nursing Assistant & Certified Caregiver, Healthcare Services

2025 -

Completed Healthcare Services NCII and Caregiving Elderly NCII under TESDA, earning Certified Nursing Assistant and Certified Caregiver credentials (June–July 2025).