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Dea Nieves

@deanieves

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I support students, executives, and customers through teaching, administration, sales, and high-volume client outreach.

Philippines

Message

What I'm looking for

I'm seeking a forward-thinking organization that values dedication, innovation, and continuous improvement, where I can solve challenges, exceed expectations, and make a lasting impact.

I've supported customers and sales outreach at IXL Solutions, handling inbound inquiries, orders, concerns, complaints, and outbound product discussions.

As an Appointment Setter with Corbin Staffing, I made more than 300 outbound calls within a four-hour shift, generated leads, scheduled appointments, sent follow-up emails, and documented client interactions.

I've also provided administrative and creative support as a Virtual Assistant at iMindYourBusiness, managing calendars, email, invoices, social media, website updates, logos, and visual materials. At the University of Antique, I handled supplies, scholarship-related work, paperwork, student discipline, and event layouts.

As a licensed professional teacher and on-call tutor, I provide individualized support for students, including children with special needs. I create visual learning materials and quizzes and adapt lessons to each learner's needs and progress.

Experience

Work history, roles, and key accomplishments

Office Administrative Assistant

University of Antique

Sep 2025 - Dec 2025 (3 months)

Handled supplies, scholarship tasks, student discipline, and daily paperwork, while also creating logos and event layouts and assisting with university programs.

Administrative Support Organization Event Planning Graphic Design paperwork management

Oncall Personal Tutor

None

Jan 2025 - Dec 2025 (11 months)

Provided individualized tutoring to students, including those with special needs, creating personalized materials and adapting lessons to each student's learning needs.

Tutoring Special Needs Education Lesson Planning Adaptability

Appointment Setter

Corbin Staffing

May 2021 - Aug 2024 (3 years 3 months)

Conducted high-volume outbound calls to introduce loan services, identified potential clients, scheduled appointments, and documented interactions for follow-ups.

Cold Calling Lead Generation Appointment Setting Follow up Client Communication Email outreach note taking CRM documentation

Cold Caller

IXL Solutions

Aug 2020 - Sep 2022 (2 years 1 month)

Started as an inbound customer service representative handling inquiries and complaints, then expanded to outbound sales calls, identifying customer needs and offering suitable products or services.

Customer Service Sales Communication Skills Problem Solving Inbound Calls Outbound Calls

Virtual Assistant

iMindYourBusiness

May 2022 - Aug 2022 (3 months)

Provided administrative, organizational, and creative support to the CEO, managing calendars, emails, social media, and website updates, as well as creating invoices and visual materials.

Administrative Support Calendar Management Email Management Social Media Management Website Assistance Organization Communication Skills Adaptability