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Mariebeth MarcelinoMM
Open to opportunities

Mariebeth Marcelino

@mariebethmarcelino

Experienced in customer service, sales, admin support, and VA tasks; skilled in CRM, data management, and delivering accurate, efficient results.

Philippines
Message

What I'm looking for

I am looking for a role where I can apply my skills in customer service, administrative support, and lead generation while continuing to grow professionally. I value a company that promotes clear communication, efficiency, and teamwork. I am especially interested in opportunities to support operations, improve processes, and build strong client relationships.

Here’s a more detailed career and interests bio you can use:

Career & Interests:
I am a versatile professional with over a decade of experience spanning customer service, sales, administrative support, and virtual assistance. Throughout my career, I have developed strong expertise in client communication, CRM management, lead generation, and operational coordination. I have worked in both B2C and B2B environments, consistently achieving high response rates, maintaining accurate data systems, and supporting business growth through effective outreach and relationship management.

In my recent roles as a Virtual Assistant and Automotive Sales Agent, I successfully generated and qualified leads, managed calendars, handled inbound and outbound communications, and ensured seamless client experiences. My background also includes extensive experience in logistics and administrative operations with the Philippine Army, where I handled high-level documentation, compliance, inventory coordination, and team supervision in high-pressure environments—demonstrating discipline, attention to detail, and accountability.

Earlier in my career, I worked in the BPO industry providing customer service, technical support, and sales, where I honed my ability to resolve concerns efficiently while identifying upselling opportunities.

I am particularly interested in roles that allow me to combine administrative support, client engagement, and business development. I enjoy working in dynamic environments where I can contribute to process improvement, support team productivity, and help drive company growth. I am also keen on continuously learning new tools, improving systems, and expanding my expertise in remote operations and digital business support.

Experience

Work history, roles, and key accomplishments

SA

General Virtual Assistant/Admin Support

SmartFinn Advisors

Sep 2025 - Feb 2026 (5 months)

• Generated and qualified leads through outbound calls, email outreach, and online platforms (B2B)
• Maintained and updated CRM with accurate client and lead information.
• Managed calendars, ensuring efficient booking and minimal scheduling conflicts.

Education

Degrees, certifications, and relevant coursework

JU

Jose Rizal Memorial State University

Master of Science in Criminal Justice (Specialization in Criminology), Criminal Justice

2025 -

Pursuing a Master of Science in Criminal Justice with specialization in Criminology (started in 2025).

NU

Negros Oriental State University

Bachelor of Science in Criminology, Criminology

2009 - 2014

Earned a Bachelor of Science in Criminology at Negros Oriental State University from 2009 to 2014.

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