Open to opportunities

Alexis Clyde Garcia

@alexisclydegarcia

Message

Versatile graphic designer and operations-focused consultant improving efficiency through data-driven solutions.

Philippines

Message

What I'm looking for

I’m looking for a role where I can combine design, customer impact, and operational improvement—using data and CRM/workflows to optimize processes, strengthen teams, and deliver measurable efficiency and growth.

I’m a versatile professional combining graphic design with operations management, consulting, and customer service, backed by 13 years of experience. I build print and digital work that fits client needs while also improving how teams operate through data analysis and structured execution.

For my long-term freelance work, I’ve delivered multiple design types across print and digital projects on time and within budget. I use a strong design foundation paired with clear communication to translate requirements into usable, effective creative outputs.

In leadership and consulting roles, I’ve managed day-to-day operations, staff performance, inventory and logistics, and customer satisfaction as a General Manager. I’ve also analyzed process and performance data to identify opportunities for improvement, implementing software solutions to enhance operational efficiency and support international business development.

Earlier customer-facing and support experience strengthened my approach to problem-solving: from mentoring teams and updating knowledge bases to analyzing complaint trends and root causes. I’m energized by roles where I can blend customer impact, operational improvement, and project execution to drive measurable results.

Experience

Work history, roles, and key accomplishments

Current

Freelance Graphic Designer

Current

Freelance

Jan 2014 - Present (12 years 5 months)

Created print and digital designs tailored to client needs, handling multiple project types from concept through delivery. Delivered design work on time and within specified budget constraints.

Graphic Design Print Design Digital Design Brand Identity Logo Design Content Creation Adobe Photoshop Adobe Illustrator Project Management

General Manager

Garcia's Paint Center

Aug 2023 - Mar 2026 (2 years 7 months)

Oversaw daily operations, staff performance, and inventory and logistics management to ensure efficiency, while delivering exceptional customer service and maintaining strong vendor relationships through effective contract negotiation.

Consultant

FoodFutureCo

Nov 2022 - Aug 2023 (9 months)

Analyzed data to identify process improvements and implemented software solutions to enhance efficiency, while providing insights on international business development and marketing, creating graphic designs, and supporting overseas growth through operational analysis and strategic recommendations.

Client Service Associate

Subject Matter Expert

Google

Jul 2019 - Jan 2022 (2 years 6 months)

Provided expert-level technical support for Google products, ensuring accurate issue resolution, while mentoring teams on best practices and advanced troubleshooting, and analyzing support trends to drive process improvements and enhance knowledge resources.

Complaints Manager

Telstra

Mar 2017 - Mar 2019 (2 years)

Oversaw the end-to-end complaints process, ensuring timely resolution and high client satisfaction, while analyzing trends to identify root causes, implementing corrective actions, and maintaining compliance with regulatory standards and company policies.

Workforce Real-Time Specialist

Dell Technologies

Sep 2015 - Mar 2016 (6 months)

Monitored and managed real-time workforce operations to maintain optimal staffing levels, analyzed call volume trends to adjust schedules and meet service level agreements, and generated real-time reports to support decision-making and identify operational trends.