Ed Oliver Bataclan

As a Freelance Graphic Artist/Designer, I have had the opportunity to work with a wide array of clients from both local and international markets. My work covers various industries, each with its own unique demands, which allows me to customize my creative approach to fit the specific needs of every project. My freelance career has honed my ability to adapt quickly to different styles and project

As a Remote Production Artist, I work closely with design teams from anywhere, ensuring that all creative materials are prepared perfectly for production. I handle everything from refining layouts to optimizing assets, making sure the final product is pixel-perfect and ready for print or digital use.

As a Customer Service Agent at Step One, an Australian eCommerce business, I was dedicated to resolving customer inquiries and addressing issues efficiently through both email and live chat. My daily tasks involved handling a variety of customer messages and strengthening their brand identity. In addition to resolving customer concerns, I played a key role in managing the brand’s online reputation

As a Premium Marketing Host in Casino Marketing, I assisted and collected detailed information from players of all levels—new, regular, VIP, and VVIP—and accurately recorded this data in the casino's database. I provided clear explanations of all promotional offers, helping players fully understand and take advantage of them. In addition to these duties, I emceed various casino events, bringing en

As a Premium Marketing Host in Casino Marketing, I assisted and collected detailed information from players of all levels—new, regular, VIP, and VVIP—and accurately recorded this data in the casino's database. I provided clear explanations of all promotional offers, helping players fully understand and take advantage of them.

As a Team Leader at Kabayan Remit, a UK-based financial business and remittance center, I managed client interactions across phone calls, email, live chat, and SMS. I ensured that client concerns were addressed promptly, maintaining high service standards and building strong relationships. I also provided the co-owner with detailed email reports and updates on key developments and operational perf

As the Point of Contact, I started my shift an hour before the agents to ensure a smooth start to the day. This early start allowed me to promptly respond to client emails, addressing any concerns or inquiries. My primary responsibilities included downloading and organizing the necessary documents for the agents, ensuring they were well-prepared for their tasks.

In my role as a Sales and Marketing Associate and Junior Graphic Artist, I handle a range of tasks that drive business growth and maintain brand integrity. I research potential clients, craft persuasive sales presentations, and build strong client relationships. As a Junior Graphic Artist, I create visually appealing assets that ensure consistent brand representation across all platforms.

In my role as a Sales and Marketing Associate and Junior Graphic Artist, I handle a range of tasks that drive business growth and maintain brand integrity. I research potential clients, craft persuasive sales presentations, and build strong client relationships. As a Junior Graphic Artist, I create visually appealing assets that ensure consistent brand representation across all platforms.

This section of the resume focuses on professional experience and skills rather than formal education. It details various roles in customer service, graphic design, and marketing, highlighting responsibilities and achievements in these fields.