Open to opportunities

Alliah Nicole Galarde

@alliahnicolegalarde

Message

Versatile professional skilled in graphic design and customer service.

Philippines

Message

What I'm looking for

I am looking for a role that values creativity and offers growth opportunities.

I am a versatile and results-oriented professional with a well-rounded background in graphic design, retail sales, billing operations, technical support, and customer security assurance. My unique blend of creativity and analytical thinking allows me to deliver exceptional customer service while resolving complex technical issues and managing secure client data efficiently.

Throughout my career, I have demonstrated my ability to adapt to fast-paced environments and communicate effectively with clients. As a Graphic Designer at Fiverr, I created visually appealing designs using Adobe software, collaborating closely with clients to meet their needs. My experience as an Account Associate at VXI further honed my skills in understanding customer needs and providing tailored solutions, leading to successful sales outcomes.

Experience

Work history, roles, and key accomplishments

Current

Account Associate

Current

VXI

Feb 2023 - Mar 2025 (2 years 1 month)

Utilized technical knowledge and sales skills to market complex products, focusing on understanding customer needs and providing tailored solutions. Responsible for generating leads and closing sales.

Technical Communication Lead Generation Relationship Building Problem Solving Sales Closing Product Marketing

Retail Representative

24.7Ai

Oct 2022 - Jan 2023 (3 months)

Provided assistance in a hybrid setup, helping guests find items and resolving issues efficiently. Educated guests about loyalty programs and services.

Customer Service Problem Solving Communication Skills Technical Support Guest Service Time Management Product Knowledge

Graphic Designer

Fiverr

Apr 2021 - Aug 2022 (1 year 4 months)

Created visual concepts and layouts using design software to produce appealing designs. Collaborated with clients to ensure designs met their needs and adapted designs for various mediums.

Adobe Photoshop Adobe Illustrator Graphic Design Layout Design Digital Design

Education

Degrees, certifications, and relevant coursework

Eulogio Amang Rodriguez Institute of Science and Technology

Bachelor of Science in Architecture, Architecture

2022 - 2023

Takes Architecture wherein designing and constructing buildings and spaces that are both functional and aesthetically pleasing.

San Francisco High School

High School Diploma, Science and Technology Engineering and Mathematics

2020 - 2022

Science Technology Engineering and Mathematics major and a Dance Sport Member compete in different divisions and won 2nd Place in Nationals.

Judge Feliciano Belmonte Sr High School

High School Diploma, High School

2016 - 2020

Dance Sport Member and an English Major Journalist competing in different schools and division. An Illustration Student's knowledge in Adobe Software creating various design such as Vector Logo and Animation.