Alex B
@alexb2
I process medical claims and deliver accurate live chat customer support.
ZimbabweWhat I'm looking for
I've supported claims processing, data entry, and customer service work across Foundever, TMF Health Institute, ScribeAmerica, IT Support Space, and XTronics LLC.
At TMF Health Institute and ScribeAmerica, I review medical and insurance claims, analyze insurance information, handle reimbursements, maintain claim forms and databases, and determine whether claims should be processed or denied.
At Foundever, I maintain digitized records, improve filing systems, and prepare completed entries for validation and approval. My live chat background includes handling customer inquiries, order placement, and technical issues through clear written communication.
I'm focused on customer satisfaction, accurate documentation, database management, empathy, multitasking, and detail-oriented support.
Experience
Work history, roles, and key accomplishments
Claims Processor Representative
Foundever
Nov 2023 - Present (2 years 9 months)
Maintains a systematic storage solution for digitized records, ensuring data accuracy and completeness. Updates filing systems to enhance data quality and processes data entries for evaluation and approval.
Education
Degrees, certifications, and relevant coursework
Central Carolina Technical College
Certificate, Computer Technology
Completed a Certificate in Computer Technology at Central Carolina Technical College in 2012.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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