April Jefferson

I’m a detail-oriented administrative professional with remote experience in benefits processing, Medicare applications, and technical support. I enter and verify employee benefit and enrollment data, process Medicare applications, and maintain accurate, confidential digital records while meeting strict deadlines and daily productivity goals.

In customer-facing roles, I document interactions, update CRM records, and resolve issues efficiently. I’m known for high accuracy in data entry (42 WPM), record auditing, payment processing, and confidential data handling, supported by strong Microsoft Office skills across Excel, Word, and Outlook.