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Xavier Panades I Blas

@xavierpanadesiblas

I investigate claims, manage cases, maintain accurate records, and resolve customer enquiries within regulated procedures.

Zimbabwe

Message

What I'm looking for

I'm seeking remote or hybrid, weekday/daytime roles in claims and insurance operations, casework, complaints resolution, administration, records or document control, transcription/editing, data quality, AI evaluation, scheduling, coordination, publishing, or creative administration.

I've built broad experience across claims assessment, case handling, customer operations, administration, and project coordination. I investigate cases, review evidence, maintain audit trails, and produce clear written responses.

I'm comfortable working independently on detail-focused work requiring sustained concentration, accuracy, and methodical record keeping. My work also includes resolving customer enquiries, coordinating schedules, managing information, and following detailed procedures and regulatory requirements.

I bring Microsoft Office, Excel, databases, Adobe Photoshop, and Illustrator skills alongside strong written communication, documentation, problem-solving, and creative/technical administration experience.

Experience

Work history, roles, and key accomplishments

Claims and Operations Professional

Unknown

Experienced professional with a broad background in claims assessment, case handling, administration, customer operations, documentation, project coordination, and creative/technical work. Skilled in investigating cases, reviewing evidence, maintaining records, and resolving customer enquiries.