Alexandria hanks

Assisted customers in finding affordable prescription options, leveraging RazorMetrics' platform to compare prices across pharmacies and identify cost-effective alternatives. Provided personalized support and guidance to customers seeking lower-cost prescription medications, ensuring they understood their options and helped them save money.

Received and processed initial claims for auto, property, and casualty incidents, ensuring accurate documentation and adherence to company protocols. Provided empathetic customer service by effectively managing claims, offering guidance, and maintaining composure in high-stress situations.

Oversaw and optimized the To-Go order processes by ensuring efficient handling, accurate order fulfillment, and timely delivery, contributing to overall operational success. Maintained a high level of guest satisfaction by prioritizing excellent customer service, actively addressing concerns, and ensuring that every interaction exceeded guest expectations.

Demonstrated in-depth knowledge of the menu to effectively explain and recommend offerings to guests, ensuring a tailored and exceptional To-Go experience for every customer. Delivered outstanding customer service by promptly answering phone calls within three rings, assisting guests with placing accurate To-Go orders, and addressing inquiries with a professional and friendly demeanor.

Ensured all packages were accurately packed and securely loaded for delivery, adhering to company standards to prevent damage and optimize space efficiency. Followed both written and verbal instructions from the warehouse manager to complete tasks efficiently and ensure proper order fulfillment and compliance with operational guidelines.

Coordinated and delivered patient meals throughout the hospital campus, ensuring each meal was delivered to the correct location in a timely and efficient manner. Maintained high standards of service by ensuring meals were presented professionally and promptly, adhering to hospital protocols and patient preferences for optimal satisfaction.

Completed high school education, acquiring foundational knowledge and skills across various subjects. Developed strong communication and problem-solving abilities through coursework and extracurricular activities.