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@daniellesolomon
Customer service specialist with 15+ years' experience delivering reliable, patient-focused support.
United StatesI am a customer service specialist with over 15 years of experience across retail, food service, delivery, and remote call-center environments. I hold an Associate's Degree in Medical Office Administration with a focus on Medical Insurance Coding and have hands-on experience in medical office systems, emergency department front desk internship, and high-volume customer-facing roles.
I consistently manage accounts, train and schedule staff, handle inventory and cash procedures, and resolve inbound customer inquiries professionally. I bring proven reliability, strong computer proficiency, and a commitment to improving service processes and customer satisfaction.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
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Work history, roles, and key accomplishments
QVQVC
Feb 2024 - Mar 2025 (1 year 1 month)
Handled inbound customer inquiries in a remote call center, managed customer accounts and credits, and provided feedback to improve call processes over a one-year period.
DOInterpreted delivery instructions and completed timely food deliveries across Charlotte, maintaining customer satisfaction and order accuracy.
Maxwell's Tavern
Jun 2021 - Jun 2023 (2 years)
Inspected and transported quality food to customers, maintained ServSafe standards, and performed under high-volume peak hours while managing sauce prep and restocking.
MCMcDonald's
Aug 2009 - Oct 2020 (11 years 2 months)
Managed new hires, employee scheduling, inventory and truck orders, and company cash handling including safe and bank deposits over an 11-year tenure.
Degrees, certifications, and relevant coursework
SCAssociate Degree, Medical Office Administration
Completed an Associate Degree in Medical Office Administration with specialization in medical insurance coding; included an emergency department front desk internship.
Software and tools used professionally
United StatesYou can contact Danielle and 90k+ other talented remote workers on Himalayas.
Message Danielle
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