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ALEXANDRIA BACHAN

@alexandriabachan

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Versatile Managing Director with a focus on operational efficiency.

Trinidad and Tobago

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What I'm looking for

I am looking for a role that values innovation and teamwork, where I can drive operational improvements and contribute to strategic growth.

I am a versatile Managing Director with a proven track record in organizational management and operational efficiency. My experience spans various roles where I have successfully developed partnerships, overseen personnel, and implemented strategic plans to meet organizational goals. I thrive in dynamic environments, leveraging my leadership skills to drive teams towards achieving sustainable growth.

Throughout my career, I have demonstrated my ability to enhance operational performance through data-driven decision-making and innovative solutions. My tenure at The Hummingbird House Foundation has been marked by significant improvements in productivity and employee engagement, as well as successful change management initiatives that have transformed organizational processes. I am passionate about fostering a collaborative culture and promoting professional development opportunities for my team.

Experience

Work history, roles, and key accomplishments

Current

Director of Operations

Current

The Hummingbird House Foundation

Feb 2020 - Present (5 years 4 months)

Improved operational efficiency by streamlining processes and implementing innovative solutions. Led cross-functional teams for successful completion of projects, resulting in increased productivity. Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.

Strategic Planning Budget Management Vendor Management Data Analysis Team Leadership Process Improvement Change Management

Operations Manager

Calvin Mendez Insurance Branch

Oct 2018 - Dec 2019 (1 year 2 months)

Improved operational efficiency by streamlining processes and implementing cost-saving measures. Reduced turnaround time for project completion through effective resource allocation and team management. Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Resource Allocation Customer Satisfaction Vendor Relations Employee Retention Change Management Quality Control Staff Training

Operations Coordinator

Grand Bazaar Limited

Jan 2016 - Jul 2018 (2 years 6 months)

Streamlined operations by implementing efficient processes and procedures. Boosted productivity by establishing effective communication channels between departments. Reduced costs with meticulous budget management and resource allocation.

Process Improvement Communication Budget Management Resource Allocation Customer Satisfaction Project Management Client Relationship Management Order Processing

Executive Marketing Assistant

Guardian Media Limited

Jun 2013 - Oct 2015 (2 years 4 months)

Enhanced brand visibility by developing and implementing strategic marketing campaigns. Increased lead generation with targeted email marketing efforts and social media promotions. Streamlined marketing project management, resulting in improved efficiency and timely delivery of projects.

Marketing Campaigns Lead Generation Email Marketing Social Media Marketing Project Management Market Research Content Creation Public Relations Budget Management Adobe Creative Suite

Office Administrative Assistant

Nagico Insurance Limited

Sep 2012 - May 2013 (8 months)

Streamlined office processes by implementing efficient filing and organizational systems. Reduced errors in documentation by meticulously proofreading and editing written materials. Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.

Document Management Scheduling Confidentiality Communication Inventory Management Event Planning Report Preparation Onboarding

Education

Degrees, certifications, and relevant coursework

London School of Business Administration

Credential of Business Management, Business Management

Activities and societies: Professional Development Studies: Strategic Management, 2023; Completed University-level Coursework: London School of Business Administration - Introduction to Business Management - Strategic Management - Operations Management - Business Law - Business Ethics and Social Responsibility - Financial Accounting - Human Resource Management - Operations Management - Principles of Marketing

Completed professional development studies in Strategic Management. Undertook university-level coursework including Introduction to Business Management, Strategic Management, Operations Management, Business Law, and Business Ethics and Social Responsibility. Also studied Financial Accounting, Human Resource Management, and Principles of Marketing.

School of Business of Computer Science

Diploma in Business Management and Marketing 6, Business Administration And Management

Obtained a Diploma in Business Management and Marketing 6. Focused on Business Administration and Management principles.

Barataria South Secondary School

Caribbean Examinations Council, CXC

Activities and societies: Mathematics - Grade: 2, English - Grade 1, Geography - Grade 2, Biology - Grade 2, Physics: Grade 2, Office Management - Grade 2, Principles of Business - Grade 1, Social Studies - Grade 1

Completed the Caribbean Examinations Council (CXC) at Barataria South Secondary School. Achieved Grade 2 in Mathematics, Geography, Biology, Physics, and Office Management. Obtained Grade 1 in English, Principles of Business, and Social Studies.