Alexandra Martinez
@alexandramartinez
I create personalized luxury guest experiences across spa, hospitality, front desk, and sales operations.
United StatesWhat I'm looking for
At Four Seasons Hotel and Residences Fort Lauderdale, I coordinate personalized spa and VIP guest experiences, manage Book4Time appointments, and recommend luxury wellness products to elevate service and retail sales.
I've also supported international tourists as a guide in Brazil, managed front-desk operations at Imperial Inn in Peru, and built customer relationships and sales at City Furniture. Fluent in English, Spanish, and advanced Portuguese, I bring cross-cultural service, discretion, scheduling, inventory, and client relationship skills to every guest interaction.
Experience
Work history, roles, and key accomplishments
Spa Attendant/Coordinator
Jan 2025 - Present (1 year 8 months)
Delivered exceptional, personalized service to guests, ensuring a seamless luxury spa experience. Managed appointments, maintained operational excellence, and supported retail operations to enhance guest satisfaction and drive sales.
Education
Degrees, certifications, and relevant coursework
Universidade Federal de Juiz de Fora
Bachelor's, Tourism, Travel Management, and Hospitality
2018 - 2022
Pursued a Bachelor's degree in Tourism, Travel Management, and Hospitality, gaining comprehensive knowledge in the tourism and hospitality sectors.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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