Open to opportunities

Gabriela Martinez

@gabrielamartinez3

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Licensed esthetician delivering personalized skincare, retail sales growth, and exceptional client experiences.

United States

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What I'm looking for

I seek a client-focused role in skincare or beauty retail where I can deliver personalized treatments, grow sales, train staff, and advance my esthetics career.

I am a licensed esthetician with four years of combined experience in clinical skincare, spa coordination, and beauty retail. I deliver personalized treatments including facials, chemical peels, hydradermabrasion, microdermabrasion, and waxing to improve client outcomes.

In retail, I advise clients on products and routines, consistently meet sales goals, and use upselling techniques to contribute to overall store performance. I have hands-on experience managing appointments, training staff, and resolving customer concerns to maintain high satisfaction.

I have operated in operational roles—opening/closing stores, cash handling, inventory, and merchandising—and I mentor and train new associates to improve team performance. I hold certifications in dermaplaning, reflexology & aromatherapy, microdermabrasion machine, microcurrent machine, and LED diode.

I am bilingual in English and Spanish and prioritize continuous professional development, client safety, and building long-term client relationships through warm, knowledgeable service.

Experience

Work history, roles, and key accomplishments

Current

Beauty Advisor

Current

Sephora

Aug 2024 - Present (1 year 4 months)

Advise clients on personalized skincare and beauty products, driving sales through product knowledge and upselling while consistently meeting personal sales targets and improving customer retention.

Product Knowledge Upselling Customer Service Retail Operations Client Relationship Management

Esthetician Student

International School of Skin, Nailcare and Massage Therapy

Oct 2022 - Feb 2024 (1 year 4 months)

Provided customized facial and hair-removal treatments including chemical peels, hydradermabrasion, and waxing, improving client skin health and satisfaction through tailored routines.

Waxing Facial Massage

Spa Desk Coordinator

International School of Skin, Nailcare and Massage Therapy

Sep 2020 - Oct 2021 (1 year 1 month)

Managed spa appointments and schedules, trained new staff on customer service protocols, and resolved client inquiries to boost customer satisfaction and streamline operations.

Scheduling Customer Service Staff Training Conflict Resolution Client Communication Record keeping

Customer Service Supervisor

Burlington Stores

Opened and closed store operations, managed cash drawers and deposits, supervised daily projects and staff, and mentored new associates to improve team efficiency and store presentation.

Cash Handling Store Management Mentoring Inventory Control Receiving Customer Service Merchandising Scheduling

Education

Degrees, certifications, and relevant coursework

International School of Skin, Nailcare and Massage Therapy

Licensed Esthetician, Esthetics / Skincare

2022 - 2023

Activities and societies: Training in dermaplaning, reflexology & aromatherapy, microdermabrasion, microcurrent, and LED diode; hands-on practice with facials, chemical peels, hydradermabrasion, waxing, and makeup application.

Completed a licensed esthetician program focused on practical skincare treatments, hair removal, and machine modalities between Oct 2022 and Oct 2023.