Stewart Deleon
@stewartdeleon
I deliver seamless guest experiences through front desk operations, reservations, and hospitality service.
United StatesWhat I'm looking for
At SoJo Spa Club, I greet and check in high volumes of guests, coordinate spa appointments, manage reservations, process payments, and resolve guest concerns to support a positive experience.
Previously, I managed daily guest accommodation operations at Gateway Inn and Cabins, including staff scheduling, maintenance coordination, property inspections, and staff training. I bring five years of hospitality experience, bilingual English and Spanish communication, and a customer-focused approach grounded in empathy.
Experience
Work history, roles, and key accomplishments
Front Office Agent
SoJo Spa Club
Nov 2025 - Present (10 months)
Greeted and checked in guests, managed inquiries, coordinated spa appointments, processed payments, and collaborated with team to ensure smooth operations.
Education
Degrees, certifications, and relevant coursework
Cushing Academy
High School Diploma, General Studies
Grade: 3.8 GPA
Earned a High School Diploma from Cushing Academy in 2019 with a 3.8 GPA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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