At Luxoft Mexico, I helped plan and execute phased migrations from on-premises VMware environments to Azure Virtual Desktop, using discovery and replication strategies to support server modernization.
I authored PowerShell, Bash, and Python scripts for log analysis, server health monitoring, and diagnostics. I also managed identity and access workflows across Active Directory, Entra ID, and CyberArk PAM.
At Herbalife of Mexico, I automated user lifecycle management across Entra ID and Active Directory and enforced endpoint security controls. I also moderated major-incident bridge calls with NOC and SOC teams.
Earlier, at Oracle Corporation, I authored troubleshooting guides and coordinated incident queues as Swarm Support Leader. At Dell Inc., I created technical training curricula and provided floor support and coaching.
