Open to opportunities

Rosalba Mendez

@rosalbamendez

Message

Endpoint systems administrator with 12+ years securing and managing enterprise endpoints.

Mexico

Message

What I'm looking for

I seek roles where I can lead endpoint security and patch/compliance programs, improve automation and workflows, collaborate with security teams, and scale reliable endpoint operations for remote-first organizations.

I am an Endpoint Systems Administrator with more than 12 years’ experience supporting U.S.-based businesses across Windows, macOS, iOS, and Linux. I specialize in endpoint management (Intune, SCCM, Tanium, Ivanti, Kandji), vulnerability remediation, patch compliance for 12,000+ endpoints, and aligning endpoint hardening with ISO 27001 and CIS Benchmarks.

I lead packaging and deployment efforts using PowerShell and PSADT, improve workflows and automation, and collaborate with Global Information Security to remediate high-risk issues. I have led teams, increased packaging productivity, generated compliance reports with SQL tools, and use AI tools like ChatGPT and Microsoft Copilot to streamline scripting and documentation.

Experience

Work history, roles, and key accomplishments

Current

Endpoint Systems Administrator

Current

Lippert

Apr 2022 - Present (3 years 8 months)

Manage endpoint operations for Windows, macOS, iOS, and Linux across 12,000+ endpoints, ensuring patch compliance and remediating high-risk vulnerabilities in coordination with Global Information Security.

Intune SCCM Tanium PowerShell Patch Management Tenable Crowdstrike Azure Virtual Desktop

System Center Configuration Manager Administrator

Intugo

Mar 2020 - Mar 2022 (2 years)

Maintained SCCM infrastructure, packaged and deployed applications via Endpoint Manager, and managed Microsoft patching for servers and workstations with compliance reporting using SQL Server Management Studio.

SCCM Microsoft Endpoint Manager Patch Management SQL Server Reporting PowerShell

Sr. Application Packager Tech Lead

Wipro

Jul 2018 - Mar 2020 (1 year 8 months)

Led an 8-person packaging team to deliver application packages for 30,000+ users using AdminStudio, SCCM, and Ivanti, increasing packaging productivity by 60%.

Admin Studio SCCM Team Leadership Process Improvement Quality Assurance

Infrastructure & IT Operations

Tata Consultancy Services

Jan 2012 - Jan 2018 (6 years)

Held roles including Infrastructure Business Analyst and IT Ops Project Manager, translating business needs into technical requirements and leading cross-functional teams on packaging, virtualization, and server management projects.

IT Operations Project Management Virtualization Stakeholder Management Documentation