Alexander Emms
@alexanderemms
Fluent Spanish speaker with strong customer service and marketing skills.
United KingdomWhat I'm looking for
As a dedicated professional with extensive experience in customer service and marketing, I have honed my skills in delivering exceptional client experiences. My journey began in the property sector, where I developed and implemented effective marketing strategies that significantly increased brand visibility and lead generation. My ability to communicate fluently in Spanish has allowed me to connect with a diverse clientele, enhancing service accessibility and satisfaction.
Throughout my career, I have consistently demonstrated my commitment to fostering strong relationships with clients and stakeholders. At Boots, I streamlined inventory management processes and provided personalized assistance to customers, which contributed to a welcoming environment and repeat business. My experience in digital marketing and social media has equipped me with the tools to create engaging content that resonates with audiences, driving substantial improvements in online engagement and sales performance.
Experience
Work history, roles, and key accomplishments
Customer Associate
Boots
May 2025 - Present (3 months)
Maintained shelf stock and approved item purchases, ensuring product availability. Delivered exceptional customer service, enhancing customer satisfaction. Communicated effectively with Spanish-speaking customers, improving service accessibility.
Estate Agent/Social Media/Marketing
Priory Park Properties
May 2016 - May 2025 (9 years)
Developed and implemented marketing strategies to promote property listings and brand awareness. Managed digital marketing campaigns, including social media, email marketing, and website content. Created property brochures, listings, and promotional materials to attract buyers and tenants.
General Office Administration
English Rose Properties
Jan 2012 - Dec 2012 (11 months)
Assisted during busy periods with general office administration tasks. Took telephone calls from applicants wishing to rent a property and landlords seeking property valuations. Updated the database and input information onto the company website.
Apprentice Status
IT
Apr 2011 - Jun 2011 (2 months)
Sold stationery over the telephone by finding telephone numbers via the internet and directories. Contacted groups of companies, focusing on smaller companies. Emailed quotations for requirements and followed up with telephone calls.
Apprentice
Advance Baggage Ltd
Oct 2010 - Feb 2011 (4 months)
Dealt with customers both on the telephone and in person. Manned the desk at Gatwick Airport, advising customers of services and selling appropriate packages. Weighed packages, compiled paperwork, and handled large sums of money.
Education
Degrees, certifications, and relevant coursework
East Surrey College
BTEC National Award in Music Technology, Music Technology
2009 - 2012
Studied music technology, gaining practical skills and theoretical knowledge in the field. Completed coursework and projects to achieve the BTEC National Award.
St Georges International School of Malaga
IGCSE, General Studies
2004 - 2009
Grade: Spanish IGCSE A*, English IGCSE A*, French GCSE C, English Literature B, Maths B+, Science B, Geography B+
Completed IGCSEs in Spanish and English, achieving high grades. Developed strong foundational knowledge across various subjects including English Literature, Maths, Science, and Geography.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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