Alexander Berryman
@alexanderberryman
Remote customer support and sales professional focused on fast, accurate written issue resolution.
United KingdomWhat I'm looking for
I’m a written-communication-focused customer service and sales professional, comfortable handling support via phone, email, and chat while keeping quality and tone consistently strong. I build rapport quickly, resolve issues efficiently, and adopt new CRM workflows fast—especially in remote, self-managed environments.
Since 2018, I’ve run sales and digital services end-to-end, including customer inquiries, order management, and remote client communication, alongside lead generation and closing. I also delivered customer service at scale, managing high inquiry volumes with accuracy across multiple databases, and I’m currently expanding my remote experience through online data and AI training tasks.
Experience
Work history, roles, and key accomplishments
Complete remote written and transcription tasks, including video transcription and AI model training data review. Work independently against quality and deadline standards in a fully remote, self-managed role.
Waiter / Bartender
Royal Ascot
Aug 2016 - Present (9 years 11 months)
Delivered high-quality customer service in high-volume events, festivals, and stadium settings in a waiter/bartender role. Worked in a part-time capacity throughout the engagement.
Sales & Digital Services
Self-Employed
Mar 2018 - Mar 2026 (8 years)
Ran a drop shipping business end-to-end, handling customer inquiries, order management, and issue resolution via email/chat. Also provided remote freelance video editing services and conducted door-to-door sales to generate leads and close deals.
Resolved customer inquiries and processed registrations via email and phone while maintaining accuracy across multiple databases. Provided written product status updates with a clear, professional tone and managed high inquiry volumes while maintaining quality and turnaround times.
Kiosk / Cashier
Morrison's
Sep 2016 - Sep 2017 (1 year)
Handled cash transactions and provided consistent, friendly customer service while studying. Supported front-of-house customer interactions in a kiosk/cashier role.
Education
Degrees, certifications, and relevant coursework
Henley College
Level 3 Diploma in Creative Media, Creative Media
2015 - 2017
Completed a Level 3 Creative Media Diploma at Henley College from 2015 to 2017.
Emmbrook School
GCSEs, GCSE
2009 - 2015
Grade: English Language (B), English Literature (B), Maths (C)
Completed GCSEs at Emmbrook School, including English Language (B), English Literature (B), and Maths (C).
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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