Open to opportunities

Alexa Henry

@alexahenry

Message

I am a results-driven sales professional with 4+ years exceeding KPIs.

United States

Message

What I'm looking for

I'm seeking a client-facing sales role (remote or in-person) where I can drive membership revenue, coach teams, build strong client relationships, and advance into leadership within a mission-driven or wellness-focused organization.

I am a results-driven sales professional with over four years of experience exceeding membership sales and KPI goals in client-facing roles.

I have worked in wellness and fundraising environments where I welcomed guests, managed bookings with Mindbody, and increased revenue and client retention by recommending products and memberships.

As a team lead and case manager I trained and coached staff, supervised fundraising teams, maintained client caseloads, and connected individuals to employment and social services while meeting organizational performance goals.

I bring strong communication, empathy, and problem-solving skills, conversational Spanish and basic ASL, plus experience with Mindbody, Aspire, and Alle, and I seek to grow into leadership while delivering exceptional customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Volunteer, Meal Distribution

Current

POTS Soup Kitchen

Jan 2014 - Present (11 years 7 months)

Greeted and served meals to hundreds of individuals, maintained cleanliness and efficient flow in a high-volume environment, and collaborated with kitchen teams to support vulnerable populations.

Food Service Volunteer coordination Customer Service Teamwork Community Outreach

Guest Experience Concierge

Hiatus Spa + Retreat

Jan 2023 - Jan 2024 (1 year)

Welcomed and checked in guests, managed bookings and product recommendations using Mindbody, and increased revenue and retention by selling memberships and retail products.

Membership Sales Customer Service Upselling Staff Training

Team Lead Fundraiser

OneSixty Fundraising / Children International

Jan 2022 - Jan 2023 (1 year)

Led and supervised a team of fundraisers, coached pitching strategies, and converted prospective donors to recurring monthly supporters through street outreach.

Fundraising Team Leadership Sales Pitching Outreach Coaching

Career Case Manager

Goodwill Central Texas

Jan 2022 - Jan 2023 (1 year)

Managed client caseloads, connected clients to employment and social services, enrolled participants in programs, and completed reports to exceed funder performance goals.

Case Management Client Advocacy Client Enrollment Reporting Resource Navigation Goal Setting

SAFELine Advocate

SAFE Alliance

Jan 2021 - Jan 2022 (1 year)

Provided emotional support via hotline to survivors of abuse, managed sensitive confidential information, and coached clients on conflict resolution and resource navigation.

Confidentiality Trauma Informed Care Conflict Resolution Documentation