Alessandra Epper

Regained shelf space and market share for the Ticino region, achieving 20% growth during tenure and managing pharmacy, drugstore, and congress accounts.

Recovered shelf space and grew regional sales by 20% while managing drugstore, dermatologist and pediatrician accounts in Ticino.

Managed gastronomy, retail and pharmaceutical channels in Ticino, achieving 1st rank in gastronomy sales and tripling pharmaceutical sales in the region; led a Livigno product-qualification project with a team of five.

Consulted and sold to retail and wholesale clients (Coop, Manor, Denner, Prodega), ensured product availability and visibility across channels and received internal recognition for sales tool adoption.

Provided direct and telephone client consulting, phone marketing, order handling and administrative support for advertising sales in the Locarno office.

Advised customers on mobile phones and accessories in-store, handled billing, sales statistics and related administrative tasks.

Trained in customer service and administration, handling ticketing, foreign currency exchange, baggage services and customer information.

Completed an Executive Master in Business Administration (EMBA) at USI during 2017–2018.

Completed vocational training in Commerce and Business (CPC) at Bellinzona from 2003 to 2006.