At New York City Health + Hospitals, I direct daily operations for Bridge To Home, coordinating staffing, workflows, and resources to support continuity of care. Previously, I redesigned HERRC’s guest intake and arrival workflow so medical screening and orientation took place before room placement.
At Riverside Medical Group, I improved staffing and workflows as Manager, Clinical Operations, increasing daily patient volume from approximately 30–40 to more than 50, with peak volume reaching 70. My work also includes overseeing operational budgets exceeding $5 million at HERRC, supporting value-based care initiatives at Summit Health, and coordinating oncology care at Memorial Sloan Kettering Cancer Center.
