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Denise Clarke

@deniseclarke

Healthcare operations executive at Sun River Health who improved operational and clinical performance metrics by 10%.

At Sun River Health, I directed day-to-day operations for ambulatory care clinics and led workflow improvements that raised operational and clinical performance metrics by 10%. I partnered with clinical and operational teams to address barriers to patient access and service delivery.

Across healthcare organizations including Datavant (formerly CIOX) and Weill Cornell Medicine, I managed multi-site operations, supported patient access and revenue cycle workflows, and used Tableau and Cognos dashboards to monitor performance. I also led healthcare consulting engagements at Patience with Patients, LLC, focused on navigation, patient advocacy, and operational improvement.

Experience

Work history, roles, and key accomplishments

Health Center Director

Sun River Health

Aug 2025 - Dec 2025 (4 months)

Directed day-to-day operations for high-volume ambulatory care clinics, overseeing patient flow, staffing, scheduling, registration, and operational performance. Led quality improvement and workflow optimization initiatives that improved operational and clinical performance metrics by 10%.

Healthcare Operations Patient Flow Staffing Scheduling Quality Improvement Workflow Optimization Compliance OSHA infection prevention Patient Safety Data Driven Decision Making

Transition of Care Partner

Sun River Health

Aug 2023 - Aug 2025 (2 years)

Coordinated transitions of care across hospitals, emergency departments, skilled nursing facilities, and outpatient clinics to improve continuity of care and patient outcomes. Supported Epic-enabled workflows to improve documentation accuracy, referrals, care coordination, and communication.

Care Coordination Patient Outcomes Epic Documentation Referrals Communication Skills Process Improvement Patient Engagement

Executive Director

Patience with Patients, LLC

Jul 2022 - Jul 2023 (1 year)

Led healthcare consulting engagements focused on healthcare navigation, patient advocacy, operational improvement, and healthcare access. Guided clients through process improvement strategies related to prior authorizations, appeals, insurance navigation, and patient-centered care coordination.

Healthcare Consulting Patient Advocacy Process Improvement Prior Authorizations Appeals Insurance Navigation Care Coordination Grant writing

Regional Manager of Operations

Datavant

Aug 2021 - Jun 2022 (10 months)

Managed operations across multiple hospital client sites and supervised onsite and remote teams of 25+ employees. Improved operational productivity and compliance metrics by 15% through process standardization and workflow improvements.

Operations Management Team Leadership Tableau Cognos KPI Monitoring Process Standardization Compliance Problem Solving

Department Supervisor, Hematology & Oncology

Weill Cornell Medicine

Aug 2016 - Feb 2021 (4 years 6 months)

Supervised administrative operations supporting high-volume ambulatory oncology clinics. Partnered with physicians, nursing leaders, and operational teams to identify workflow barriers and improve patient flow, scheduling efficiency, and operational performance.