Alejandro Henriquez
@alejandrohenriquez
I improve technical operations through data pipelines, automation, integrations, and faster incident resolution.
What I'm looking for
At Alleyverse, I oversee data pipelines and system integrations that support consistent uptime, data accuracy, and privacy compliance. I process real-time user data across thousands of data points while maintaining a 99%+ accuracy rate for decision-makers.
I work closely with cross-functional support teams to triage technical issues, helping reduce incident-resolution turnaround times by 30%.
At Fomutur, I developed automated reporting tools that extracted, cleaned, and categorized user engagement trends for leadership. I also established quality-control workflows and operational guidelines that reduced system delivery errors by 25% across public-facing services.
My background in Computer Engineering supports my hands-on approach to systems, data, user feedback, and implementation. I’ve coordinated digital-platform rollouts, documented end-to-end workflows, trained users, and achieved 100% onboarding adoption across departmental administrative staff.
Experience
Work history, roles, and key accomplishments
Technical Operations & Solutions Specialist
Alleyverse
Jun 2025 - Present (1 year 3 months)
Oversee data pipelines and system integrations, ensuring consistent uptime, data accuracy, and privacy compliance. Process real-time user data streams across thousands of data points, maintaining a 99%+ data accuracy rate for decision-makers.
Education
Degrees, certifications, and relevant coursework
Universidad Privada Dr. Rafael Belloso Chacín (URBE)
Bachelor of Science, Computer Engineering
Bachelor of Science in Computer Engineering from Universidad Privada Dr. Rafael Belloso Chacín, graduating in 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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