
Paola Rosas
@paolarosas
I turn network and operational KPI data into clear dashboards and actionable insights.
What I'm looking for
At Corporacion Digitel, I analyzed performance data from more than 2,500 network sites, monitoring customer experience KPIs including latency, availability, throughput, and resource utilization.
I clean, organize, and validate datasets to uncover inconsistencies, unusual behavior, and reporting errors. I build and maintain Excel and Power BI dashboards that improve KPI visibility and support recurring operational reporting.
Earlier at Mercantil Seguros, I created Excel reports and technical summaries that helped teams monitor service availability, operational issues, and follow-up priorities. I'm building on my telecommunications engineering background and Information Systems studies to deliver clear data-driven decision support.
Experience
Work history, roles, and key accomplishments
Access Network Optimization Specialist
Corporacion Digitel
Oct 2019 - Nov 2023 (4 years 1 month)
Analyzed performance data from more than 2,500 network sites to identify trends, deviations, and operational issues. Built and maintained Excel and Power BI dashboards to improve KPI visibility and support recurring reporting.
Education
Degrees, certifications, and relevant coursework
Universidad Catolica Andres Bello
Master of Science, Information Systems
2023 -
Pursuing a Master of Science in Information Systems.
Universidad Catolica Andres Bello
Bachelor of Science, Telecommunications Engineering
2012 - 2020
Earned a Bachelor of Science in Telecommunications Engineering.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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