Looking for a job

Alejandra Landa

@alejandralanda

Dedicated customer service and billing representative delivering accurate AR/AP support and exceptional client experiences.

United States

Message

What I'm looking for

I’m looking for a customer service and billing role where I can apply my AR/AP, invoicing, and reconciliation experience to solve problems accurately, support customers, and improve office efficiency.

I’m a dedicated customer service and billing professional with a proven track record in financial administration, account management, and office operations. I focus on accuracy and efficiency while reconciling accounts, processing transactions, and delivering consistent, high-quality customer support.

In my billing roles, I oversee invoicing and process accounts receivable/payable (AR/AP), including cash reconciliation, record management, and depositing customer payments. I also handle order entry, process returns and credits, route/escalate inquiries, and support HR and invoicing recordkeeping—while staying adaptable in fast-paced customer service environments.

Experience

Work history, roles, and key accomplishments

Front House Employee

EatZi's Market & Bakery

Aug 2021 - May 2022 (9 months)

Supported guest service in a high-paced market environment while managing cashier station duties, order taking, and refunds. Also assisted with food preparation and station upkeep to meet production and cleanliness needs.

Customer Service Cash Handling Order Taking Refunds Food Preparation Multi Station Operations

Customer Service/Billing Representative

MamaLycha Foods LLC

Provided customer service and handled billing and financial administration tasks, including invoicing, cash reconciliation, and accounts receivable/payable activities. Managed order entry and processed customer returns, credits, and billing inquiries.

Customer Service Billing Invoicing Cash Reconciliation Accounts Receivable Accounts Payable Order Entry Credit Memos Returns Sage 100 Microsoft Office Google Workspace Typing 10 Key Workers' Compensation Claims

Education

Degrees, certifications, and relevant coursework

Uplift Williams Preparatory High School

High School Diploma

Activities and societies: International Baccalaureate (IB) Diploma; GPA 3.47/4.0; ACT composite 31.

Earned a High School Diploma from Uplift Williams Preparatory High School in May 2022, with a GPA of 3.47/4.0 and an ACT composite score of 31. Also awarded the International Baccalaureate (IB) Diploma.