Corrie Fillio

I am a detail-oriented billing and customer relations professional with extensive experience in invoice and payment processing and customer support. I consistently maintain organized records and resolve account discrepancies through careful research and problem-solving.

At Safeco Insurance, I processed and verified billing information, assisted customers with inquiries, and collaborated with team members to streamline procedures, which improved workflow efficiency. I also created training documents and reference materials now used daily by dozens and helped onboard new representatives.

Earlier roles include package sorting at FedEx, where I operated scanning equipment and a tug vehicle, implemented best practices to boost productivity, and supported timely distribution. I also supervised baking operations at Flying Cupcake, training junior staff and implementing inventory management to reduce waste.

I bring strong customer relations, communication, and Microsoft Office skills, and I seek to apply my payment-processing expertise and training experience to roles that value accuracy, efficiency, and clear customer-focused communication.