Celeste Reyes
@celestereyes
Customer service and billing specialist with 10+ years' financial operations experience.
United StatesWhat I'm looking for
I am a customer service and administrative professional with over a decade of experience supporting customers, vendors, and internal teams in billing, accounts payable, and payment processing. I am known for clear phone and email communication, meticulous data entry, and reliable dispute resolution.
At the University of Arizona I provide billing and payment support to departments, manage purchasing card issues, and collaborate cross-functionally to keep financial operations running smoothly. Previously I supported high-volume vendor communication and invoice reconciliation as an Accounts Payable Clerk and trained new hires on systems and standards.
I excel in fast-paced environments, balancing multitasking with attention to detail and a customer-first approach. I seek roles where I can apply my billing, vendor-relations, and CRM/POS experience to improve accuracy, response times, and stakeholder satisfaction.
Experience
Work history, roles, and key accomplishments
Associate Finance & Operations
University of Arizona
Nov 2022 - Present (3 years 7 months)
Provide billing and payment support to internal departments, resolve vendor invoice discrepancies, and process financial requests with strong attention to accuracy and timeliness.
Accounting Assistant
Skyline Country Club
Apr 2022 - Nov 2022 (7 months)
Assisted members with account inquiries and payment processing, performed accurate data entry and account updates, and handled vendor communication and account reconciliation.
Expeditor / Customer Service
Roadhouse Cinemas
Nov 2021 - Apr 2022 (5 months)
Ensured accurate, timely order delivery and resolved guest concerns to maintain a positive dining experience while supporting front-of-house operations.
Accounts Payable Clerk
Tower Products Inc.
Apr 2010 - Jun 2021 (11 years 2 months)
Supported vendors by resolving invoice discrepancies, managing high-volume email and phone communications, and training new hires on accounts payable processes.
Hostess / Customer Service
Texas Roadhouse
Aug 2019 - Jun 2020 (10 months)
Greeted and seated guests, managed to-go orders and phone requests, and resolved guest concerns to ensure a welcoming dining environment.
Education
Degrees, certifications, and relevant coursework
Ulster County Community College
Attended Ulster County Community College; coursework and credential details not provided.
Bard College – Rhinebeck
Attended Bard College at the Rhinebeck campus; specific program and credential details not provided.
Homeschooled
High School (Homeschooled), High School
Completed high school education via homeschooling; no formal diploma or graduation year provided.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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