
piero arroyo ramirez
@pieroarroyoramirez
I streamline remote operations, executive administration, data workflows, and bilingual medical communication across distributed teams.
What I'm looking for
I've supported remote operations at Gorilla Vegan SRL, coordinating production and supply chain workflows, digital procurement, inventory tracking, vendor communication, sales coordination, and cloud-based accounting support.
Across CyraCom, Genpact, Mindful Wellness Center, Amazon, and Foundever, I've handled medical interpretation, credit workflows, executive calendars, travel logistics, high-volume data operations, and client communications while keeping distributed stakeholders informed.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Gorilla Vegan SRL
Feb 2025 - Present (1 year 7 months)
Orchestrated end-to-end production and supply chain workflows remotely, managing digital procurement, inventory tracking, and vendor communications. Managed core operational functions online, connecting production demands with administration through sales coordination and cloud-based accounting support.
Medical Interpreter
CyraCom
Oct 2024 - Oct 2025 (1 year)
Provided high-accuracy, real-time English-Spanish interpretation for live remote medical and administrative calls across international locations. Utilized remote ticketing and CRM systems to manage, update, and standardize technical terminology databases.
Facilitated client credit application workflows via remote platforms, evaluating documentation accuracy and optimizing turnaround times. Collaborated with distributed cross-functional teams to streamline credit risk policies and ensure compliance in a virtual setting.
Administrative Assistant
Mindful Wellness Center
Jan 2022 - Sep 2023 (1 year 8 months)
Managed executive calendars across multiple time zones, organizing virtual meetings, flight bookings, and travel itineraries remotely. Tracked digital expense reporting, budget documentation, and virtual vendor billing.
Managed large-scale data entry operations remotely under tight deadlines, ensuring maximum accuracy and data security. Systematically categorized complex operational datasets using cloud platforms to support remote executive decision-making.
Resolved complex client inquiries remotely via phone, email, and live chat within strict SLA parameters. Maintained high satisfaction scores while operating in a fast-paced virtual contact center environment.
Education
Degrees, certifications, and relevant coursework
Universidad Politécnica
Bachelor's Degree, Business Administration
Pursuing a Bachelor's Degree in Business Administration.
Colegio Nuestra Señora de Sion
High School Diploma, General Studies
Completed high school education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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