Open to opportunities

Aleia Baldwin

@aleiabaldwin

Message

Multifaceted operations and marketing professional skilled in multimedia.

United States

Message

What I'm looking for

I seek hands-on roles combining operations, e-commerce, and multimedia where I can apply data migration, marketing, and content skills in a collaborative, growth-oriented environment.

I am a versatile operations and marketing professional with strong multimedia and technical skills, blending hands-on customer service with digital content creation and data migration expertise.

Over a decade I have managed spa and retail environments, overseen inventory and merchandising, and led online sales channels while running my own e-commerce shops.

I produce voice-over work and perform audio editing, and I have experience training and evaluating AI chatbots to improve conversational performance.

I'm highly organized, detail-oriented, and experienced in animal care and specialized maintenance, bringing a practical, task-driven approach to every role.

Experience

Work history, roles, and key accomplishments

Current

Voice Over Artist

Current

Freelance

Apr 2023 - Present (2 years 7 months)

Provides commercial, narration, character, and social media voiceovers and performs audio editing to deliver polished deliverables for diverse clients and projects since 2023.

Voice Acting Audio Editing Remote Collaboration Script Interpretation

Current

AI Chatbot Trainer & Evaluator

Current

RemoTasks

Mar 2023 - Present (2 years 8 months)

Administered evaluation protocols and performed comprehensive assessments of AI chatbot responses, providing detailed feedback to improve model performance and alignment.

AI Evaluation Data Annotation Quality Assurance Prompt Analysis Attention To Detail Remote Work

Current

Transcriptionist

Current

Rev

Jul 2019 - Present (6 years 4 months)

Performed audio transcription for clients on a variety of projects, delivering accurate transcripts under deadline for Rev's platform since 2019.

Transcription Attention To Detail Remote Collaboration Confidentiality

Current

Owner / E‑commerce Seller

Current

Nerd Milk Crafted

Jul 2019 - Present (6 years 4 months)

Operated an online retail shop handling sales, procurement, bookkeeping, marketing, social media, newsletters, and customer service since 2019.

Ecommerce Bookkeeping Procurement Marketing Social Media Customer Service order fulfillment

Spa Attendant & Assistant Manager

Green Leaf and Pebble Med Spa and Cafe

Jan 2012 - Aug 2023 (11 years 7 months)

Managed spa and cafe operations including inventory, merchandising, events support, landscaping, and social media content; led migration of salon data from SalonIris to Vagaro.

Salon Software Migration Inventory Management Merchandising Customer Service event support Adobe Microsoft Office POS

Owner / Reptile Care Specialist

Your Local Gecko Mom & Pop Shop

Aug 2018 - Aug 2021 (3 years)

Specialized in husbandry and daily health assessment of reptiles, managed feeding, enclosure sanitation, client relations, sales, shipping, and online marketing from 2018 to 2021.

Animal Health Assessment Enclosure Sanitation Client Relations Marketing Sales Inventory

Director of Marketing & Online Sales

Green Leaf and Pebble Med Spa

Mar 2020 - Aug 2020 (5 months)

Led online sales and marketing for the spa's Etsy shop, managing client retention, product photography, inventory, merchandising, and customer service.

eCommerce Management Product Photography Inventory Control Customer Retention Social Media Marketing Merchandising