Alecia Campbell

Managed daily kitchen operations, ensuring high standards of food preparation and presentation. Participated in training programs to enhance culinary skills and operational efficiency.

Organized and filed employee records alphabetically, ensuring efficient document retrieval. Maintained strict confidentiality of all sensitive information within HR files.

Managed inbound and outbound calls for debt collection, successfully negotiating payment arrangements. Maintained accurate records of all payments and customer interactions, ensuring compliance.

Handled inbound calls to assist customers and collect payments, consistently meeting targets. Resolved customer complaints with professionalism and empathy, demonstrating strong active listening skills.

Provided security services as an Unarmed Security Officer, ensuring safety and order within assigned areas. Utilized strong customer service skills to interact with clients and address concerns effectively.

Performed security duties, including surveillance and access control, to ensure premises safety. Responded to incidents and maintained order, demonstrating strong communication skills.

Maintained a clean and safe kitchen environment, adhering to all hygiene standards. Operated cooking equipment efficiently, ensuring food safety standards were consistently met.

Completed a Level 1 Certificate in Customer Service Engagement, focusing on BPO and Hospitality sectors. This program enhanced skills relevant to customer interaction and service delivery.

Undertook a Food & Beverage course at Kenilworth HEART Academy, which provided vocational training in the culinary and hospitality fields. This certification equipped me with essential skills for food preparation and service.

Attended Green Island High School, where I completed my secondary education. This period provided foundational knowledge and skills across various academic subjects.