Open to opportunities

Albertus Meiring

@albertusmeiring

Message

I lead branch sales, service teams, and practical IT support.

South Africa

Message

What I'm looking for

I'm looking to apply my branch, sales, service, and IT support experience in a role where I can lead teams, improve processes, grow customer relationships, and deliver strong operational results.

I've led branch operations, sales, service, staffing, finances, marketing, and compliance at HiFi Corporation, driving local sales growth, customer expansion, and profitability.

As Sales and Service Manager and Sales Manager, I trained and coached teams, managed online orders and stock, handled escalated customer issues, set performance goals, and used sales data to shape strategies and incentives.

I'm now providing freelance IT support to home users and small businesses across Windows, macOS, and Microsoft 365, resolving hardware, software, network, device security, backup, and access issues with minimal downtime.

Experience

Work history, roles, and key accomplishments

Current

Freelance IT Support

Current

Private

Aug 2023 - Present (3 years)

Provided IT support to home users and small businesses across Windows, macOS, and Microsoft 365. Diagnosed and resolved hardware, software, and network issues, and delivered clear guidance to users with minimal downtime.

Windows MacOS Microsoft 365 hardware troubleshooting Network Troubleshooting User Access Management

Branch Manager

HiFi Corporation

Jan 2023 - Aug 2023 (7 months)

Managed full branch operations including finances, staff, marketing, and compliance. Led and coached teams to meet performance goals, built client relationships, and drove sales growth and profitability through local initiatives.

Branch Management Financial Management Staff Management Marketing Compliance Team Leadership Client Relationships Sales Growth Performance Monitoring

Sales and Service Manager

HiFi Corporation

Apr 2019 - Dec 2022 (3 years 8 months)

Trained and guided staff to meet sales targets and improve product knowledge. Managed online orders, dispatch, promotions, and stock rotation, and led the sales team to drive revenue while handling escalated customer issues.

Sales Management team training Product Knowledge Dispatch Promotion Stock Rotation Hiring Performance Management

Sales Manager

The PC Shop

May 2018 - Apr 2019 (11 months)

Managed stock procurement and levels, generated quotes, and followed up to ensure high sales rates and targets. Identified training needs, mentored sales reps, assigned territories, created sales plans, and analyzed data for informed decisions.

Stock Management Procurement Quoting Sales Strategy Sales Planning Data Analysis Performance Evaluation Training

Sales Supervisor

Incredible Connection

Jun 2014 - Mar 2018 (3 years 9 months)

Supervised daily activities of sales representatives, tracked performance, maintained stock levels, and implemented promotions. Motivated and trained the sales team to reach store and individual targets, and managed customer compliments and complaints.

Sales Supervision Staff Management Performance Management Stock Management Promotion Training Customer Service

Technician

Incredible Connection

Feb 2010 - May 2014 (4 years 3 months)

Performed services on customer computers, installed software and hardware, and handled out-of-warranty items. Conducted diagnostics and maintenance activities to ensure equipment worked properly and performed basic repairs.

Computer Repair Installation Hardware installation Diagnostics Maintenance Customer Service

Salesman

Incredible Connection

Aug 2009 - Jan 2010 (5 months)

Sold products, reached sales targets, and demonstrated superior product knowledge. Merchandised stock, completed stock takes, and maintained excellent customer service to ensure repeat business.

Sales Product Knowledge Merchandising Customer Service