Open to opportunities

Enoch Carl Adjirackor

@enochcarladjirackor

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Practical IT professional specializing in IT support, operations, and business development.

South Africa

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What I'm looking for

I seek a role combining IT support and operations where I can reduce downtime, improve processes, manage teams, and apply procurement and inventory expertise in a collaborative, results-driven environment.

I am a practical, goal-oriented IT professional with 5+ years of experience spanning IT support, operations, administration, and FMCG business development. I deliver dependable Windows and macOS troubleshooting, Active Directory and Microsoft 365 fundamentals, network and printer support, procurement and inventory management, and clear technical documentation.

I have led daily operations, technician dispatch, and financial administration for a security products business and managed IT and salon operations with improved Excel reporting and dashboards. Known for strong communication, problem-solving, adaptability, and the ability to bridge technical and administrative functions to reduce downtime and improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Operations & Administration Manager

Security Solutions

Oct 2023 - Nov 2025 (2 years 1 month)

Managed daily operations for a security products and technical services business, controlling inventory, procurement, invoicing, technician dispatch, and financial administration to ensure timely service delivery.

Operations Management Procurement Inventory Control Service Dispatching Invoicing Financial administration

I.T. Support Technician & Salon Manager

FearNot Enterprises

Nov 2021 - Sep 2023 (1 year 10 months)

Provided PC and Mac support (remote and onsite), maintained networking and peripheral systems, and managed daily salon operations including staff coordination, payroll, and Excel-based reporting dashboards.

Windows MacOS Networking Help Desk Support RDP

IT Technician

Magikall Trading Enterprises

Jun 2020 - Sep 2021 (1 year 3 months)

Diagnosed and repaired Windows and macOS hardware/software issues, installed and maintained networks and printers, and coordinated helpdesk and remote support while mentoring junior IT staff.

Networking Remote Support Ticketing Systems Mentoring

Area Business Developer

The Coca Cola Bottling Company Ghana

May 2019 - May 2020 (1 year)

Managed regional sales accounts and product delivery, implemented route-to-market strategies to improve efficiency, and analyzed sales and market data to inform decisions.

Business Development Routes To Market Sales & Management Customer Relations Account Management

Route to Market Surveyor

The Coca Cola Bottling Company Ghana

Jan 2019 - Apr 2019 (3 months)

Collected and analyzed customer survey and outlet audit data, compiled Excel reports for management, and contributed to implementation of the RTM module for operational improvements.

Data Collection