At EssilorLuxottica, I coordinate patient appointments for eye care offices and support patients by phone. I verify insurance eligibility and benefits, manage appointment information, and keep records accurate.
At Infolink-exp (Zahoree), I provided technical support for Yale and August residential smart locks. I troubleshot product and connectivity issues over the phone and documented customer issues.
As General Manager at NORTE BURGER, I managed daily restaurant operations and customer service. I coordinated staff recruitment, hiring, and training, and handled supplier purchases and operational expenses.
At FETICHE Estudio Creativo, I coordinated daily creative and administrative activities, project assignments, deadlines, and client communication. Earlier, I created printed advertising and commercial signage at JB ANUNCIOS LUMINOSOS and provided bilingual Tier 2 billing support at Teleperformance Chihuahua.
