Open to opportunities

anna gutierrez

@annagutierrez

Message

I create meaningful visual experiences through concept development, branding, and visual storytelling.

Mexico

Message

What I'm looking for

I'm looking for collaborative creative opportunities where I can develop visual concepts, branding, storytelling, and artistic production while solving challenges, expanding my knowledge, and improving creative processes.

I'm a Fine Arts student creating meaningful visual experiences through creative concept development, branding, photography, storytelling, and artistic production.

At Eufora, I guided hundreds of guests through immersive experiences in English and Spanish, adapting quickly to unexpected situations and delivering memorable interactions. Previously at Breakout, I managed branch operations, improved internal workflows, and supported customer experience.

My work combines strong aesthetic judgment, research, detail-oriented design, and creative problem-solving under pressure. I enjoy collaborating, resolving unexpected challenges, and continuously improving creative processes.

Experience

Work history, roles, and key accomplishments

Branch Manager & Customer Experience

Breakout

Jan 2021 - Dec 2022 (1 year 11 months)

Managed daily branch operations while ensuring outstanding customer experience. Improved internal workflows, increasing operational efficiency and teamwork coordination.

Operations Management Customer Experience Team Coordination

Customer Disputes Representative

Chime Bank / Teleperformance

Jan 2020 - Dec 2020 (11 months)

Assisted hundreds of customers exclusively in English. Investigated and resolved disputes with professionalism and empathy.

Customer Service Dispute Resolution Empathy

Bilingual Experience Guide

Eufora

Jan 2024 - Present (2 years 7 months)

Guided hundreds of guests through immersive experiences in both English and Spanish. Adapted quickly to unexpected situations while maintaining a seamless guest experience.

Problem Solving Customer Service

Education

Degrees, certifications, and relevant coursework

Centro de Arte Mexicano

Fine Arts

2023 -

Fine Arts student with multidisciplinary training in visual communication, creative concept development, branding, photography, storytelling, and artistic production.