At Teleperformance, I provide customer assistance in a bilingual contact-center setting, manage customer information, and follow up on service requests.
At NRFM Finance, I conducted telephone research, reviewed and activated credit agreements, and supported the credit approval process with accurate information handling.
At Move On Clinic, I welcomed and assisted patients, scheduled appointments, and handled billing and cash transactions while supporting day-to-day administrative operations.
Earlier, I responded to banking-service inquiries at Contacto MX and supported community science and technology units at IDSCEA. I also have a B.A. in Graphic Design and speak native Spanish and advanced English.
