Open to opportunities

Alashe Monsurat Morounmubo

@alashemonsuratmoroun

I deliver clear, patient customer support through communication, coordination, and accurate administrative follow-through.

Nigeria

Message

What I'm looking for

I'm looking to develop professionally in customer service and support roles, especially call center operations, where I can use clear communication, active listening, problem-solving, and organizational skills to provide a positive customer experience.

I've communicated clearly, maintained records, and supported learners and school operations at Royal Castle Academy and Dynamos College. I respond patiently to questions and concerns, adapt information for different audiences, and keep classroom and administrative documentation accurate.

Through leadership roles with HIS-C, NYSC CDS, and NCCF, I've coordinated communications, facilitated meetings, organized activities, and followed up on responsibilities. I'm pursuing customer service and call center opportunities where I can create positive experiences through active listening, professional telephone communication, problem-solving, and dependable support.

Experience

Work history, roles, and key accomplishments

Call Center Executive

Royal Castle Academy

Oct 2025 - Jul 2026 (9 months)

Communicated clearly with learners, colleagues, and school leadership on academic and administrative matters. Maintained classroom records and coordinated activities while following school procedures.

Record keeping Documentation Problem Solving Active Listening