Odinakachi Okoro
@odinakachiokoro
Customer-focused representative delivering empathetic, organized client support.
NigeriaWhat I'm looking for
I am a detail-oriented customer service professional with direct experience handling parent and client inquiries, resolving complaints, and maintaining accurate administrative records at Rosyland Comprehensive College.
During my tenure I refined communication, problem-solving, and multitasking skills, improving customer satisfaction through timely, professional service and dependable record-keeping.
I am committed to contributing to a positive customer experience in fast-paced environments, staying calm under pressure and supporting organizational success through reliable administrative and client-facing work.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Rosyland Comprehensive College
Aug 2024 - Aug 2025 (1 year)
Managed parent and client inquiries, resolved complaints with professionalism and empathy, and maintained accurate administrative records to improve customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Rosyland Comprehensive College
WAEC Certificate, General Secondary Education
2024 - 2024
Completed WAEC certification at Rosyland Comprehensive College in 2024.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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