Looking for a job

Gloria Taiwo

@gloriataiwo

Message

I resolve enquiries, build relationships, and maintain accurate records in customer-facing roles.

Nigeria

Message

What I'm looking for

I'm seeking a Customer Service Representative role where I can handle enquiries and concerns, build positive customer relationships, resolve issues professionally, and contribute strong communication, record-keeping, and problem-solving skills.

I've built strong customer-facing and administrative experience across Extensive Academy, Christcrest Secondary School, and Above All Private School.

At Extensive Academy, I communicate with learners, parents, colleagues, and management, handle enquiries and concerns, and maintain positive relationships while managing multiple responsibilities.

Previously at Christcrest Secondary School, I managed records, reports, correspondence, and administrative duties, providing appropriate solutions to enquiries and challenging situations.

I'm seeking a Customer Service Representative role where I can apply my communication, active listening, problem-solving, relationship management, and documentation skills.

Experience

Work history, roles, and key accomplishments

Current

Subject/Class Teacher

Current

Extensive Academy

Jan 2020 - Present (6 years 8 months)

Communicated professionally with learners, parents, colleagues, and management. Handled enquiries, concerns, and complaints with patience and professionalism, while maintaining records and administrative documents.

Customer Service Communication Skills Active Listening Problem Solving Record keeping Microsoft Word Excel Teamwork Time Management

Subject Teacher/School Administrator

Christcrest Secondary School

Jan 2017 - Jan 2020 (3 years)

Handled enquiries and concerns professionally and provided appropriate solutions. Managed administrative duties, records, reports, and correspondence, and built positive relationships with parents and stakeholders.

Customer Service Communication Skills Problem Solving Record keeping Microsoft Word Excel Administrative Skills Teamwork

Corps Member

National Youth Service Corps

Jan 2017 - Jan 2018 (1 year)

Developed strong communication, teamwork, administrative, and problem-solving skills. Worked professionally with colleagues and people from different backgrounds.

Communication Skills Teamwork Administrative Skills Problem Solving

Class Teacher

Above All Private School

Jan 2009 - Jan 2011 (2 years)

Communicated effectively with learners, parents, and colleagues. Handled records and administrative responsibilities, and responded to concerns and assisted in resolving issues professionally.

Communication Skills Record keeping Administrative Skills Problem Solving