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Alan Ramirez

@alanramirez1

Key Account Manager B2B at Samsung Electronics by Grupo MAP, growing distributor sales 20% and securing a 40K-unit Morena Project.

Mexico

Message

At Samsung Electronics by Grupo MAP, I lead B2B commercial strategy with Exel del Norte, CVA, and Compusoluciones. I manage commercial plans with each wholesaler’s Product Managers, aligning forecasts and inventory with Samsung’s strategy.

I managed the commercial pipeline in Salesforce, contributing to 20% year-over-year growth from $2.0M to $2.4M. I also spearheaded negotiations and closure of the Morena Project, securing an operation of 40K units valued at $5.3M.

At Ingram Micro Mexico SA de CV, I managed mobility accounts and product planning for smartphones and tablets, and developed forecasting models that improved inventory accuracy by 90% and reduced obsolete stock by 80%. Earlier, I supervised a national team of 10 agents in SMB/E-commerce and drove government project opportunities at DC Mayorista SA de CV.

Experience

Work history, roles, and key accomplishments

Current

Key Account Manager B2B

Current

Samsung Electronics by Grupo MAP

Jul 2024 - Present (2 years 3 months)

Leads B2B commercial strategy with key wholesalers, driving growth, profitability, and channel development. Manages product managers and commercial pipeline, achieving 20% year-over-year growth and securing a major project valued at $5.3M.

B2B Sales Strategy Inventory Management Sell In Sell Out Strategies Negotiation Pricing Strategy Cross Functional Collaboration Market Analysis demand planning Salesforce Profitability Analysis Contract Negotiation Channel Strategy Leadership

Key Account Manager Mobility for Tablets and Smartphones

Ingram Micro Mexico SA de CV

Jan 2016 - Jun 2024 (8 years 5 months)

Managed growth in mobility business across retail, including sales strategies for smartphones and tablets. Developed forecasting models that improved inventory accuracy by 90% and reduced obsolete stock by 80%, while maintaining a 70% market share in Samsung tablets.

Sales Strategy Forecasting Inventory Management retail management Key Account Management Market Share Analysis Cross Functional Collaboration Product Launch Sell In Sell Out Strategies

SMB/E-commerce

Ingram Micro Mexico SA de CV

Feb 2011 - Dec 2015 (4 years 10 months)

Managed SMB accounts nationwide and oversaw telesales operation, supervising a national team of 10 agents. Handled order management, customer requirements, and incident resolutions, reducing call abandonment while maintaining a 95% response rate.

SMB Sales Telesales Management Team Leadership Order Management Customer Relationship Management KPI Tracking Incident resolution

Foreign Sales Executive

DC Mayorista SA de CV

Feb 2008 - Jan 2011 (2 years 11 months)

Increased revenue from key accounts by 15% and optimized sales tracking through weekly and monthly reports. Drove government projects from start to finish and ensured compliance with ISO 9001:2000 processes.

Key Account Management Sales Strategy Reporting Government Projects ISO 9001 Order Management Incident Handling Complaint Resolution