akshay Sharma

I am a customer-focused technical professional with experience in customer support roles and hands-on projects in embedded systems, hybrid vehicle design, and web development. I have worked on automated pesticide sprayer systems, a hybrid electric vehicle prototype integrating solar and wind energy, and a university marketplace website while developing circuit design, simulation, and digital system design skills.

In operations roles at Amazon Development Center (Concession Abuse Prevention) and currently at Conduent on the UPS project, I resolved customer issues, ensured compliance with policies, and improved customer experience. I combine technical training in MATLAB and Python with strong problem-solving, communication, and analytical abilities to contribute to technical teams and customer-facing functions.