Open to opportunities

Priyanshu Roy

@priyanshuroy

Message

I build FPGA, embedded, and signal-processing projects while improving customer operations.

India

Message

What I'm looking for

I'm looking for opportunities to apply my digital design, FPGA, embedded systems, and problem-solving skills while continuing to grow through hands-on technical work and collaborative stakeholder-facing responsibilities.

I've supported Flipkart sellers at Startek Aegis by resolving payment, settlement, order, return, refund, and account issues while coordinating with backend teams and management. I also conduct stakeholder meetings, identify recurring issues, and suggest process improvements to strengthen seller experience and retention.

Alongside my Electronics and Telecommunication Engineering studies at Jadavpur University, I've built an ESP32-based wireless soccer robot, analyzed EEG signals in MATLAB, and designed a 24-hour digital clock in NI Multisim. My work spans Verilog and SystemVerilog FPGA development, embedded systems, digital design, client communication, and operational coordination.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Associate

Current

Startek Aegis

Nov 2025 - Present (9 months)

Handled Flipkart seller queries related to payments, order management, settlements, and account issues. Provided end-to-end resolution support by coordinating with backend teams and management.

Customer Support Problem Solving Stakeholder Management Ticketing Systems

Business Development Intern

LaunchED Global

Sep 2025 - Nov 2025 (2 months)

Performed lead generation and proactive client outreach to promote an edu-tech platform. Assisted in digital marketing campaigns that contributed to generating over ₹50,000 in revenue.

Lead Generation Client Outreach Digital Marketing CRM