Akash Tiwari
@akashtiwari3
Entry-level customer support and technical support professional with CCNA training.
IndiaWhat I'm looking for
I’m an entry-level professional who aims “to help in designing the quality world class product” through innovative thinking, continuous growth, and real customer impact. I bring hands-on experience across customer support and service environments, backed by “CCNA” training and practical technical exposure.
I’ve completed multiple 6-month roles, including “Customer Support Executive” at UCC Tourism, “Phone Software Technical Eng.” at Samsung Service Centre, “Area Supervisor” at Intellismart, and “Billing and Stock details” support at Sahara Beverages (Coca Cola Distributor). Alongside support and operations work, I also support product thinking with skills in CSS, HTML, Python, Java, JavaScript, and MySQL, plus design tools like Adobe Photoshop, Illustrator, and After Effects.
Experience
Work history, roles, and key accomplishments
Phone Software Technical Engineer
Samsung Service Centre
Worked at Samsung Service Centre in Dehradun for 6 months as a Phone Software Technical Engineer, providing software-level technical support for mobile phones.
Customer Support Executive
UCC Tourism
Worked as a Customer Support Executive at UCC Tourism in Dehradun for 6 months, supporting customer interactions and service needs.
Billing & Stock Specialist
Sahara Beverages
Worked at Sahara Beverages (Coca-Cola distributor) for 6 months handling billing and stock details in the distributor operations.
Area Supervisor
Intellismart
Worked as an Area Supervisor at Intellismart in Lucknow for 6 months, supporting operational activities within the assigned area.
Education
Degrees, certifications, and relevant coursework
Hemwati Nandan Bahuguna Garhwal University
Bachelor of Science (Information Technology), Information Technology
2017 - 2020
Completed B.Sc. in Information Technology (BFIT) at HNBGU, Dehradun from 2017 to 2020.
CISCE Board
Senior Secondary School, General Education
Completed Senior Secondary School (CISCE board) in 2016.
CISCE Board
High School, General Education
Completed High School (CISCE board) in 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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