Bikram Gurung

I am a dedicated technical support representative with a passion for enhancing customer experiences. My journey began with a strong educational foundation, having completed my HSC and SSC with commendable marks. I have honed my skills through hands-on experience at leading organizations like Reliance Industries and Accenture Solutions, where I provided exceptional support for major clients.

During my tenure at Accenture, I excelled in resolving customer issues efficiently, often multitasking to handle multiple inquiries simultaneously. My ability to communicate effectively and empathize with customers has not only helped in resolving their concerns but also in maintaining a positive atmosphere during interactions. I take pride in being recognized as a top-performing employee multiple times, which reflects my commitment to excellence and continuous improvement.